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Author Topic: Computer keeps locking up  (Read 1272 times)
blaccdayz
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« on: November 20, 2004, 07:23:34 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: WIndows XP SP1 (don't like SP2)
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages: During installation of large prog or game




I have ran tests on both my ram and hard drives.....here is my log

Logfile of HijackThis v1.98.2
Scan saved at 2:24:09 PM, on 11/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HIJACKTHIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *hot-searches.com*;*lender-search.com*
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093832215375
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab



Thank you
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Pancake
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« Reply #1 on: November 21, 2004, 06:37:10 AM »

Hi
You can remove these ones but I think you problem might lay elsewhere.


Close your browser window and run hjt in safe mode... http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam] How To Run Safemode  and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been  highlighted in RED will need to be uninstalled. .Check first as some folders maybe uninstalled via the Add/Remove program. Make sure to have your system set to show hidden files and folders..www.xtra.co.nz/help/0,,4155-1916458,00.html] How To Show Files .Please post a new log when finished...

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *hot-searches.com*;*lender-search.com*
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
« Last Edit: November 21, 2004, 06:38:33 AM by Pancake » Logged

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blaccdayz
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« Reply #2 on: November 23, 2004, 06:25:24 PM »

Yea, I think its something else also.  I do appreciate your help though.  I bet its something hardware related.


Thanks again....
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Cactus
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« Reply #3 on: November 23, 2004, 06:37:50 PM »


In order for this to be cleaned up you need to STOP the PROCESS from running first...use HJT and try doing it this way...



**(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders. This is where it will save the backup files needed if there's a problem.)**

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following: (They may or may not be there)

ViewMgr.exe


Turn off System Restore. (Turn it back on after this is repaired and you've rebooted.) Close all other open Windows and have HiJackThis Fix:


R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *hot-searches.com*;*lender-search.com*

R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe


Go to Control Panel / Add/Remove Programs and remove the
 following if they are there:


Viewpoint Manager
Viewpoint

Now delete these Folders or Files that are Highlighted: (You may need enable "Show all Files" and disable "Hide System Files" in Windows Explorer / Tools / Folder Options / View Tab) (You may have to boot to "Safe Mode" in order to delete some Files/Folders)

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe


Now, empty all your TEMP Folders (WinXp has up to 4 of them) / Temporary Internet Files Folder and then empty your "Recycle Bin" and Reboot.

Turn on System restore,before opening your browser goto TOOLS>INTERNET OPTIONS and make sure your Homepage is correct,if not ,type the URL you would like in the HomePage box.

Now re-run HJT and post a new logfile back here.


Cactus
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**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
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