MyTechSupport.ca :: Your Computer Technical Resource Headquarters! MyTechSupport.ca :: Your Computer Technical Resource Headquarters!
HOME FORUMS RESOURCES & TOOLS ARTICLES ONLINE STORE ABOUT US
Computer Support Forums arrow Hardware Support arrow Hardware Devices Problems arrow Topic: dvd-rom not detecting
December 15, 2019, 09:21:22 PM
 

Home Forum Rules Help Search Mobile Version Login Register

Welcome, Guest. Please login or register.
Did you miss your activation email?
December 15, 2019, 09:21:22 PM

Login with username, password and session length
 Featured Sites:
News
New  Check out our improved Download section for tons of software....
  0 Members and 1 Guest are viewing this topic.
Pages: [1] Go Down Print
Author Topic: dvd-rom not detecting  (Read 1166 times)
tero
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 3


Bookmark and Share

View Profile
« on: November 22, 2004, 05:21:39 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:xp home - sp2
Problem Application Name & Version:
Problem Hardware Make & Model:novatech - DVD16B
Error Messages:



windows will not detect my dvd-rom drive but the drive is recognised on startup. it is set at secondary master and my dvd-rw is secondary slave but that is detected by windows and not the master. i have checked bios settings and the drives are set to auto detect, the jumpers are in the right place and the ide leads are securely fixed. all help much appreciated
Logged

 
Geekgirl
Global Moderator
Hero Member
*****

Karma: +25/-1
Offline Offline

Gender: Female
Posts: 3175



Bookmark and Share

View Profile
« Reply #1 on: November 22, 2004, 06:49:33 PM »

Hi tero
Try setting the dvd-rw as master and set the dvd-rom as slave. Dont forget to change your jumpers Wink
You may want try to set the dvd-rom as slave on the primary and leave the dvd-rw as master on the secondary

Let us know
Logged




Girlz Rule ...Boyz Drool
____________________________
ALWAYS BACKUP YOUR REGISTRY BEFORE EDITING
tero
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 3


Bookmark and Share

View Profile
« Reply #2 on: November 22, 2004, 07:55:31 PM »

thanks for the advice but neither seemed to help. bios still recognises the drive but windows doesn't. any other ideas?
Logged

 
Geekgirl
Global Moderator
Hero Member
*****

Karma: +25/-1
Offline Offline

Gender: Female
Posts: 3175



Bookmark and Share

View Profile
« Reply #3 on: November 22, 2004, 08:08:43 PM »

Is the drive shown in the Device Manager? The Properties of an installed cd-rom drive are located under the CDROM node in Device Manager.
Check to see that the device is working properly.
Basically, there are three levels of troubleshooting a cd-rom problem:
configuration level
operating system level
and hardware level

Have you tried connecting this device as master on the secondary with no slaves and no slave on the primary?

In most systems, the cd-rom drives share a controller with the hard-disk drive. If the hard drive is working and the cd-rom is not the likelihood that the problem is the cd-rom is faulty.
Logged




Girlz Rule ...Boyz Drool
____________________________
ALWAYS BACKUP YOUR REGISTRY BEFORE EDITING
tero
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 3


Bookmark and Share

View Profile
« Reply #4 on: November 22, 2004, 08:32:19 PM »

the drive doesn't show in the device manager and i've tried searching for it as well and still nothing. I also tried the drive on master with no slave and still nothing. thanks for your help, i'll buy a new drive and hopefully that'll sort the problem out.
Logged

 
Geekgirl
Global Moderator
Hero Member
*****

Karma: +25/-1
Offline Offline

Gender: Female
Posts: 3175



Bookmark and Share

View Profile
« Reply #5 on: November 22, 2004, 08:35:16 PM »

Will be interesting to know if the drive was faulty please let me know Grin
Logged




Girlz Rule ...Boyz Drool
____________________________
ALWAYS BACKUP YOUR REGISTRY BEFORE EDITING
Mark Jeshan
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 1


Bookmark and Share

View Profile
« Reply #6 on: November 22, 2004, 10:02:27 PM »

Click the Start button, click Run.
In the Open box, type Regedit, and then click OK.
Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
Click the plus sign (+) next to SYSTEM.
Click the plus sign (+) next to CurrentControlSet.
Click the plus sign (+) next to Control.
Click the plus sign (+) next to Class.
Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
On the right hand side of the window, click UpperFilters & lowerfilters.
delete it
exit registry editor.
Restart the computer normally

hope this helps Lips Sealed
Logged

 
Pages: [1] Go Up Print 
 
Jump to:  

Powered by MySQL Powered by PHP

Powered by SMF 1.1.21 | SMF © 2015, Simple Machines

Valid XHTML 1.0! Valid CSS!

Disclaimer
This site is NOT responsible for any damage that the information on this site may cause to your system. Everything you try, whether inspired by the response given from this site or not, is entirely at your own risk. All product names and company names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. We are in no way affiliated or representing any of the companies on this site unless specified.
Back to Top
Stop Spam Harvesters, Join Project Honey Pot Fight Back Against Spammers! Get Firefox! Get Thunderbird! View Sylvain Amyots profile on LinkedIn
Back to Top
Google visited last this page June 29, 2018, 04:43:15 AM