MyTechSupport.ca :: Your Computer Technical Resource Headquarters! MyTechSupport.ca :: Your Computer Technical Resource Headquarters!
HOME FORUMS RESOURCES & TOOLS ARTICLES ONLINE STORE ABOUT US
Computer Support Forums arrow Internet & Network Support arrow Networking Problems arrow Topic: cannot access external drive on network
June 20, 2019, 05:25:11 PM
 

Home Forum Rules Help Search Mobile Version Login Register

Welcome, Guest. Please login or register.
Did you miss your activation email?
June 20, 2019, 05:25:11 PM

Login with username, password and session length
 
News
New  New Poll on our main page!
"My experience with Vista..."
  0 Members and 1 Guest are viewing this topic.
Pages: [1] Go Down Print
Author Topic: cannot access external drive on network  (Read 1816 times)
jpalm5
Jr. Member
**

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 19


Bookmark and Share

View Profile
« on: November 22, 2004, 08:19:32 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: XP
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



I ahve two Dell's running XP home networked.  I have no trouble accessing the harddrives of each computer.  The problem is I cannot access the external harddrive connected via USB to computer #1. I am allowed the devise to be accessed, and can even see the icon in "My Network" on computer two. However,doubleclicking it gives me the message, "...not accesible.  You might not have permssion to access this drive."  Anybody have any thoughts on how to fix this?  Thanks in advance!
Logged

 
Geekgirl
Global Moderator
Hero Member
*****

Karma: +25/-1
Offline Offline

Gender: Female
Posts: 3175



Bookmark and Share

View Profile
« Reply #1 on: November 22, 2004, 09:02:54 PM »

I'd say there was a firewall issue but if you can access the other drives that's probably not the problem.

Everything ok in the Device Manager?
Double check your cabling.
Logged




Girlz Rule ...Boyz Drool
____________________________
ALWAYS BACKUP YOUR REGISTRY BEFORE EDITING
jpalm5
Jr. Member
**

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 19


Bookmark and Share

View Profile
« Reply #2 on: November 22, 2004, 10:08:23 PM »

device mgr shows everything is fine.  Cabling is oaky also, as I can access the remote drive from the computer that it is hooked up to. If it's a firewall issue, wouldn't that al;so stop me from gaining access to the the internal hard drive as well from computer two?
Logged

 
Geekgirl
Global Moderator
Hero Member
*****

Karma: +25/-1
Offline Offline

Gender: Female
Posts: 3175



Bookmark and Share

View Profile
« Reply #3 on: November 22, 2004, 10:44:27 PM »

Yes as I stated the the firewall is probably not the issue.
Is the external drive connected to onboard USB or is this an USB adapter card? Have you tired to go into the BIOS and checked  for correct settings?
Logged




Girlz Rule ...Boyz Drool
____________________________
ALWAYS BACKUP YOUR REGISTRY BEFORE EDITING
CaptJeff
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 1


Bookmark and Share

View Profile
« Reply #4 on: December 22, 2004, 01:12:34 AM »

For what it's worth, this issue is why I sought out this forum - I'm having exactly the same issue.  No prob gaining access to C:, D: and E:, but my external (K:) is where I store big files and want PC #2 to have access to it and I get the same error.  Will follow thread with interest.
Logged

 
Geekgirl
Global Moderator
Hero Member
*****

Karma: +25/-1
Offline Offline

Gender: Female
Posts: 3175



Bookmark and Share

View Profile
« Reply #5 on: December 22, 2004, 01:49:46 PM »

Troubleshooting USB devices are associated in 3 general areas:
USB hardware device itself
USB Controller
USB drivers

You should begin troubleshooting the USB port problems with the CMOS Setup screen and make sure USB function is enabled. If it is, right click the USB controller in Device Manager and click properties, check to see if there are any problems.
If everything seems to be ok next you should check the USB port drivers.
Making sure there are no conflicting drivers loaded.
Rememeber you must be signed in as admin to troubleshoot USB problems in Windows XP.

Also connect the device to another machine to see if it worked properly on it.
Check your documentaion accompanied with the external device for troubleshooting information.

I would aslo check your Network settings.

 

Logged




Girlz Rule ...Boyz Drool
____________________________
ALWAYS BACKUP YOUR REGISTRY BEFORE EDITING
redaxe
Supreme Loonie
Global Moderator
Hero Member
*****

Karma: +16/-0
Offline Offline

Gender: Male
Posts: 1276


Bookmark and Share

View Profile
« Reply #6 on: December 25, 2004, 01:15:02 AM »

One more point to consider, if you haven't already.

Right click the drive in Windows Explorer, on the computer that hosts the drive.
Select Sharing.
What options are there under the Permissions button??
Have you added the username from the other computer to one of the users of that particular drive?
A way to get around this annoying problem, is to add the username from the other PC to the usergroup on the PC with the external drive.
Then give that user a Permission to access the drive.
The level of Permission is entirely up to you, but if you don't trust the main user on the other machine, then don't give Full Control. Otherwise, just go for it.
Logged

Pages: [1] Go Up Print 
 
Jump to:  

Powered by MySQL Powered by PHP

Powered by SMF 1.1.21 | SMF © 2015, Simple Machines

Valid XHTML 1.0! Valid CSS!

Disclaimer
This site is NOT responsible for any damage that the information on this site may cause to your system. Everything you try, whether inspired by the response given from this site or not, is entirely at your own risk. All product names and company names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. We are in no way affiliated or representing any of the companies on this site unless specified.
Back to Top
Stop Spam Harvesters, Join Project Honey Pot Fight Back Against Spammers! Get Firefox! Get Thunderbird! View Sylvain Amyots profile on LinkedIn
Back to Top
Google visited last this page November 26, 2018, 01:22:44 AM