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Author Topic: MSI must be launched through setup. Popup  (Read 2742 times)
ScottLind
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« on: November 29, 2004, 07:53:08 PM »

Hi,

I always get the message:

"Setup
This MSI must be launched through setup."

when I start Word, Excel or Powerpoint. I simply have to click 3 times on the OK-Button, then the application comes up normally and works without any problem.

OS = Office XP Pro


Thanks in advance for your advice.
Scott
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Geekgirl
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« Reply #1 on: November 29, 2004, 08:16:56 PM »

Hi Scottlind

Have you just recently installed any new software?
What anti-virus software do you use and do you have Norton
Internet Security 2005 installed?
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ScottLind
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« Reply #2 on: November 29, 2004, 08:33:30 PM »

hi!
i have norton 2005 antivirus which i install a few days ago. nuthing new besides that.
this popup is driving me nuts.
i ran bitdefender and did not find any problems.
any help would be great, i'll buy the beer!!
scott
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Geekgirl
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« Reply #3 on: November 29, 2004, 09:19:16 PM »

This is more of an issue with Norton Security 2005 than your Office programs. (Imagine that Roll Eyes)

So I would suggest uninstalling Norton Security and your Office program.
I suggest you make sure registry entries are clean as well.
That is, look for Symantec and Norton key words in the registry. Don't
forget to delete folders marked Norton or Symantec. NAV 2005 does a poor job of cleaning itself up.

After reinstalling both programs again if you encounter an error message from NAV when you try to run MS Word go into options
/ miscellaneous in NAV and turn off the Office Plug-in.


I hope this helps you and it's Labatt's Blue Grin
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ScottLind
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« Reply #4 on: November 30, 2004, 12:31:37 AM »

thanks! i unchecked the office plug in amd walla! no more problems. what is it with norton, it seems their 2005 must still be a beta version. i don't know how they can release a program with so many bugs in it. then they blame it on sound cards and other software.
thank you again, beers on me;D
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« Reply #5 on: November 30, 2004, 12:41:54 AM »

Thats great to hear you got in worked out. Glad I could help.


This post is now locked Grin
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