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Author Topic: Help! Hijack Log needs analyzing  (Read 953 times)
cheesecake
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« on: December 01, 2004, 09:25:02 AM »

Operating System Version:Windows XP

Richfind.com keeps on coming back even after scanning my computer using Housecall, Spybot and then with ad-aware.  Managed to get rid of it but keeps on coming back.  I have followed the instruction from one of the postings and here is the hijack log.  Kindly analyze and let me know what to do.  Many thanks. Smiley

Logfile of HijackThis v1.98.2
Scan saved at 12:17:02 AM, on 12/1/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\IC Card Reader Driver v1.8e4\Disk_Monitor.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Documents and Settings\Tess\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.richfind.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.richfind.com/ie/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.richfind.com/home/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.richfind.com/ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.richfind.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.richfind.com/home/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.richfind.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.richfind.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: Richfind - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O2 - BHO: Richfind - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~2\SEARCH~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Richfind - {E8A930E1-A10F-4E9B-B48E-6B99F38D31D2} - C:\WINDOWS\System32\Q2103765.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Richfind - {53B5DD24-F3E0-45F7-9940-0B257D651E03} - C:\WINDOWS\System32\Q2103765.dll
O3 - Toolbar: Richfind - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Windows Compliant] vdhgml.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\\IC Card Reader Driver v1.8e4\Disk_Monitor.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [zcz] C:\WINDOWS\zcz.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunServices: [Windows Compliant] vdhgml.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Richfind - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Richfind - {53B5DD24-F3E0-45F7-9940-0B257D651E03} - C:\WINDOWS\System32\Q2103765.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: {07E9CDF4-20D2-46B1-B681-663968F527CE} - http://www.begin2search.com/toolbar/winb2s32.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Filter: text/html - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O18 - Filter: text/plain - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll

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jvic
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« Reply #1 on: December 01, 2004, 02:40:50 PM »

first go to start<settings<control panel<add and remove programs and if there uninstall rich find toolbar

Run hijack this and place a check beside the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.richfind.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.richfind.com/ie/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.richfind.com/home/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.richfind.com/ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.richfind.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.richfind.com/home/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.richfind.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.richfind.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: Richfind - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O2 - BHO: Richfind - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O2 - BHO: Richfind - {E8A930E1-A10F-4E9B-B48E-6B99F38D31D2} - C:\WINDOWS\System32\Q2103765.dll
O3 - Toolbar: Richfind - {53B5DD24-F3E0-45F7-9940-0B257D651E03} - C:\WINDOWS\System32\Q2103765.dll
O3 - Toolbar: Richfind - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O4 - HKLM\..\Run: [Windows Compliant] vdhgml.exe
O4 - HKLM\..\Run: [zcz] C:\WINDOWS\zcz.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime<<this one is optional but is considered to be a resource hog
O4 - HKLM\..\RunServices: [Windows Compliant] vdhgml.exe
O9 - Extra button: Richfind - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O9 - Extra button: Richfind - {53B5DD24-F3E0-45F7-9940-0B257D651E03} - C:\WINDOWS\System32\Q2103765.dll
O16 - DPF: {07E9CDF4-20D2-46B1-B681-663968F527CE} - http://www.begin2search.com/toolbar/winb2s32.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Filter: text/html - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll
O18 - Filter: text/plain - {00000000-0000-0000-0000-000000000000} - C:\WINDOWS\System32\Q2103765.dll

Close all windows except for hijack this and click fix

Boot Into Safe Mode Making Sure You Can see Hidden files And Folders

How To Boot Into SafeMode


How To Show Hidden Files And Folders

Delete:

C:\WINDOWS\System32\Q2103765.dll<<file
C:\WINDOWS\zcz.exe<<file

Restart your computer

Go to start>settings>control panel>internet options
Under the general tab
click>delete cookies>say ok
click>delete files>check delete offline content>say ok twice
Under the programs tab
click>reset web settings

 post a new hijack this log


« Last Edit: December 01, 2004, 02:42:38 PM by jvic » Logged

John Vickers
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« Reply #2 on: December 02, 2004, 08:35:06 AM »

Thanks!  It finally worked!  I have removed Richfind successfully.  I am only hoping that I don't get it back.  Thanks again for the help, very much appreciated Grin
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« Reply #3 on: December 02, 2004, 11:38:54 AM »

As your problems seem to be resolved I will close this thread.
If for any reason you need it reopened please PM a mod and supply a
link to this thread
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