[sian]

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:windows xp pro, sp2
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


i have an occuring problem it happens at least three times a day where i will be using the pc, could be on the net could be in a program or it could just be on the desktop it doesnt matter what, the whole thing freezez. i cant get any response from the mouse or the keyboard. I then have to restart the computer. I have tried all troubleshooters and help topics relevant to this in the support centre and come up with nothing. any help u can offer me?

[Geekgirl]

Hi sian

Lets try cleaning up your pc first.  Download / Install / Update / and Run:

SpyBot  
And:
Adaware SE

Let us know if you find anything with those.