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Author Topic: Mouse problems  (Read 1248 times)
jhughesfam
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« on: December 13, 2004, 02:12:59 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP
Problem Application Name & Version:
Problem Hardware Make & Model:Mouse
Error Messages:



I have a Compaq Presario 1510 Notebook.  I tried to hook up my scanner, which I haven't used in a while.  The computer had been working fine, but not after I used the scanner.  Now my mouse doesn't work.  I tried another mouse, but the plug and play apparently doesn't recognize it.

I have a touchpad, but I disabled it.  Is there a way to enable the touchpad without use of a mouse?  Any thoughts on why the use of the scanner would affect my mouse?  There are two USB ports and I had the mouse connected to one and the scanner to the other.

I have tried restarting the computer and tried to go in through safe mode, but then I get stuck because I can't direct the cursor.
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Geekgirl
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« Reply #1 on: December 13, 2004, 03:57:40 AM »

Hi jhughesfam
Are you trying to use a USB or PS/2 mouse. You may be having conflicts with USB devices. Have you gone into the BIOS to see what is en/disabled?
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jhughesfam
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« Reply #2 on: December 13, 2004, 05:05:24 AM »

quote:
Originally posted by Geekgirl

Hi jhughesfam
Are you trying to use a USB or PS/2 mouse. You may be having conflicts with USB devices. Have you gone into the BIOS to see what is en/disabled?

I am trying to use the same mouse that I have used for the past year.  It worked fine until I tried to plug my scanner into the other USB slot/port.
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KaTaLy5t
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« Reply #3 on: December 13, 2004, 06:27:50 PM »

You can use keyboard shortcuts to reactivate the touchpad without the mouse. Did you disable the touchpad from the "Device Manager"?

Ross
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jhughesfam
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« Reply #4 on: December 13, 2004, 10:34:22 PM »

quote:
Originally posted by KaTaLy5t

You can use keyboard shortcuts to reactivate the touchpad without the mouse. Did you disable the touchpad from the "Device Manager"?

Ross
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jhughesfam
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« Reply #5 on: December 13, 2004, 10:36:19 PM »

I think I used Device Manager, but it has been so long ago that I can't be certain.

quote:
Originally posted by KaTaLy5t

You can use keyboard shortcuts to reactivate the touchpad without the mouse. Did you disable the touchpad from the "Device Manager"?

Ross
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