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Author Topic: 69s*xsearch/ realsearch problem  (Read 1236 times)
kn
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« on: December 27, 2004, 12:41:24 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: WINNT
Problem Application Name & Version:
Problem Hardware Make & Model: Dell Laptop
Error Messages:



Please help! Every time that I try to click off the Internet, I get about 50 popups with "69s*xsearch". I have run spybot, Adaware, and HJT. My logfile is below. Help please!
Logfile of HijackThis v1.99.0
Scan saved at 7:24:51 AM, on 12/27/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
c:\Program Files\Network Associates\VirusScan\avsynmgr.exe
c:\program files\iss\blackd.exe
C:\Program Files\Cisco Systems\vpn\cvpnd.exe
C:\WINNT\System32\svchost.exe
C:\EPOAgent\naimas32.exe
c:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
c:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\WINNT\System32\drivers\trcboot.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClient.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Personal Communications\PCS_AGNT.EXE
c:\Program Files\Network Associates\VirusScan\Avconsol.exe
c:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\atiptaxx.exe
C:\WINNT\system32\pctspk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\EPOAgent\naimag32.exe
C:\WINNT\system32\xpsp2fw.exe
C:\WINNT\system32\dvpcer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\winzip\winzip32.exe
C:\DOCUME~1\knewton8\LOCALS~1\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://realsearch.cc/?a=2
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fmcdealer.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://realsearch.cc/?a=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://browsers.ford.com/coe/browsers/ie/en/configmgr.ins
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Map] c:\sys\utl\map.vbs
O4 - HKLM\..\Run: [CClient] C:\Program Files\TALLY SYSTEMS CORP\TSCensus\bin\cclient.exe
O4 - HKLM\..\Run: [NaimAgent_UI] C:\EPOAgent\naimag32.exe
O4 - HKLM\..\Run: [XPSP2 Firewall] C:\WINNT\system32\xpsp2fw.exe
O4 - HKLM\..\Run: [F9E71E63] C:\WINNT\system32\dvpcer.exe
O4 - HKLM\..\Run: [C0098AE6] C:\WINNT\system32\thztemgr.exe
O4 - HKLM\..\Run: [9FA41CD6] C:\WINNT\system32\dptasfs.exe
O4 - HKLM\..\Run: [B5993FF6] C:\WINNT\system32\sntrortk.exe
O4 - HKLM\..\Run: [C89EBB56] C:\WINNT\system32\miI3sfe.exe
O4 - HKLM\..\Run: [BA826903] C:\WINNT\system32\luiapWSE.exe
O4 - HKCU\..\Run: [Windows Update Client ] C:\WINNT\system32\wuclient.exe
O4 - HKCU\..\Run: [F9E71E63] C:\WINNT\system32\dvpcer.exe
O4 - HKCU\..\Run: [C0098AE6] C:\WINNT\system32\thztemgr.exe
O4 - HKCU\..\Run: [9FA41CD6] C:\WINNT\system32\dptasfs.exe
O4 - HKCU\..\Run: [B5993FF6] C:\WINNT\system32\sntrortk.exe
O4 - HKCU\..\Run: [C89EBB56] C:\WINNT\system32\miI3sfe.exe
O4 - HKCU\..\Run: [BA826903] C:\WINNT\system32\luiapWSE.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\vpn\ipsecdialer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://my.ford.com
O15 - Trusted Zone: http://*.69s*xsearch.com
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.crystalreports.ford.com/viewer/activeXViewer/activexviewer.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = washington.so.ford.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C0D5E23-73BE-4AC2-88F4-D5736751DD5F}: Domain = washington.so.ford.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = washington.so.ford.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = washington.so.ford.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = washington.so.ford.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = washington.so.ford.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = washington.so.ford.com
O23 - Service: Ati HotKey Poller - Unknown - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: AVSync Manager - Unknown - c:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - c:\program files\iss\blackd.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\vpn\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: McShield - Unknown - c:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: NAI ePolicy Orchestrator Agent - Network Associates, Inc. - C:\EPOAgent\naimas32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - c:\program files\iss\RapApp.exe
O23 - Service: TrcBoot - Unknown - C:\WINNT\System32\drivers\trcboot.exe
O23 - Service: TSCensus Collection Client - Tally Systems Corp. - C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe

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Cactus
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« Reply #1 on: December 27, 2004, 04:27:40 PM »

Set Windows to show Hidden files and folders
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

I noticed you Downloaded HJT to a TEMP folder,always download to a folder OTHER than Temp/Temorary Internet Folders.

EG---- Open MyDocuments----Right click an empty spot and select NEW---Folder----Name the new folder HJT ---this is where you will want to save Hijackthis too, also, backups will be stored there.
Download a fresh copy from here:
http://www.spywareinfo.com/~merijn/files/HijackThis.exe
or here:
http://www.majorgeeks.com/downloadget.php?id=3155&file=11&evp=3304750663b552982a8baee6434cfc13




**(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders. This is where it will save the backup files needed if there's a problem.)**

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following: (They may or may not be there)

trcboot.exe
xpsp2fw.exe
dvpcer.exe
thztemgr.exe
dptasfs.exe
sntrortk.exe
miI3sfe.exe
luiapWSE.exe
wuclient.exe


Turn off System Restore WinXP WinME. (Turn it back on after this is repaired and you've rebooted.) Close all other open Windows and have HiJackThis Fix:


R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://realsearch.cc/?a=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://browsers.ford.com/coe/browsers/ie/en/configmgr.ins

O4 - HKLM\..\Run: [Map] c:\sys\utl\map.vbs

O4 - HKLM\..\Run: [XPSP2 Firewall] C:\WINNT\system32\xpsp2fw.exe
O4 - HKLM\..\Run: [F9E71E63] C:\WINNT\system32\dvpcer.exe
O4 - HKLM\..\Run: [C0098AE6] C:\WINNT\system32\thztemgr.exe
O4 - HKLM\..\Run: [9FA41CD6] C:\WINNT\system32\dptasfs.exe
O4 - HKLM\..\Run: [B5993FF6] C:\WINNT\system32\sntrortk.exe
O4 - HKLM\..\Run: [C89EBB56] C:\WINNT\system32\miI3sfe.exe
O4 - HKLM\..\Run: [BA826903] C:\WINNT\system32\luiapWSE.exe
O4 - HKCU\..\Run: [Windows Update Client ] C:\WINNT\system32\wuclient.exe
O4 - HKCU\..\Run: [F9E71E63] C:\WINNT\system32\dvpcer.exe
O4 - HKCU\..\Run: [C0098AE6] C:\WINNT\system32\thztemgr.exe
O4 - HKCU\..\Run: [9FA41CD6] C:\WINNT\system32\dptasfs.exe
O4 - HKCU\..\Run: [B5993FF6] C:\WINNT\system32\sntrortk.exe
O4 - HKCU\..\Run: [C89EBB56] C:\WINNT\system32\miI3sfe.exe
O4 - HKCU\..\Run: [BA826903] C:\WINNT\system32\luiapWSE.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O15 - Trusted Zone: http://*.69s*xsearch.com

O23 - Service: TrcBoot - Unknown - C:\WINNT\System32\drivers\trcboot.exe


The next are optional, but recommended for removal,Resource hogs and not needed on startup, but does not disable the program:

Go to Control Panel / Add/Remove Programs and remove the
 following if they are there:


XPSP2 Firewall
RealSearch

Now delete these Folders or Files that are Highlighted: (You may need enable "Show all Files" and disable "Hide System Files" in Windows Explorer / Tools / Folder Options / View Tab) (You may have to boot to "Safe Mode" in order to delete some Files/Folders)

C:\WINNT\System32\drivers\trcboot.exe
C:\WINNT\system32\xpsp2fw.exe
C:\WINNT\system32\dvpcer.exe
C:\WINNT\system32\thztemgr.exe
C:\WINNT\system32\dptasfs.exe
C:\WINNT\system32\sntrortk.exe
C:\WINNT\system32\miI3sfe.exe
C:\WINNT\system32\luiapWSE.exe


Now, empty all your TEMP Folders (WinXp has up to 4 of them) / Temporary Internet Files Folder and then empty your "Recycle Bin" and Reboot.

In Xp, here are some locations of Temp files

C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files
C:\Documents and Settings\Username\Local Settings\Temporary Internet Files
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files


Turn on System Restore

Before opening your browser goto START>CONTROL PANEL>INTERNET OPTIONSand make sure your Homepage is correct,if not ,type the URL you would like in the HomePage box.

Now re-run HJT and post a new logfile back here.

Cactus
« Last Edit: December 27, 2004, 04:31:51 PM by Cactus » Logged

**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
kn
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« Reply #2 on: December 28, 2004, 08:30:15 PM »

Thanks. I did all that you told me- but the 69s*xsearch problem still exists, and my PC is running very slow.  
A few things to note with the fix
1. I was unable to delete any of the "trcboot" files- warning came up that file was "in use" and I could not delete
2. when I started back up, my homepage was back at real:search so I set it to my own homepage, but that did not work
3. This is going to sound very stupid: but what is "system restore?"  I am new to this!
thanks. My new HJT log is below.
Logfile of HijackThis v1.99.0
Scan saved at 5:22:27 PM, on 12/27/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
c:\Program Files\Network Associates\VirusScan\avsynmgr.exe
c:\program files\iss\blackd.exe
C:\Program Files\Cisco Systems\vpn\cvpnd.exe
C:\WINNT\System32\svchost.exe
C:\EPOAgent\naimas32.exe
c:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
c:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\WINNT\System32\drivers\trcboot.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClient.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Personal Communications\PCS_AGNT.EXE
c:\Program Files\Network Associates\VirusScan\Avconsol.exe
c:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\atiptaxx.exe
C:\WINNT\system32\pctspk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\EPOAgent\naimag32.exe
C:\WINNT\system32\luiapWSE.exe
C:\PROGRA~1\winzip\winzip32.exe
C:\DOCUME~1\knewton8\LOCALS~1\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.ford.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CClient] C:\Program Files\TALLY SYSTEMS CORP\TSCensus\bin\cclient.exe
O4 - HKLM\..\Run: [NaimAgent_UI] C:\EPOAgent\naimag32.exe
O4 - HKLM\..\Run: [BA826903] C:\WINNT\system32\luiapWSE.exe
O4 - HKLM\..\Run: [9B86D0D6] C:\WINNT\system32\dlldfrg.exe
O4 - HKLM\..\Run: [DC96E77B] C:\WINNT\system32\APrownpn.exe
O4 - HKLM\..\Run: [B2379576] C:\WINNT\system32\dvntw.exe
O4 - HKLM\..\Run: [F9E71E63] C:\WINNT\system32\dvpcer.exe
O4 - HKCU\..\Run: [9B86D0D6] C:\WINNT\system32\dlldfrg.exe
O4 - HKCU\..\Run: [DC96E77B] C:\WINNT\system32\APrownpn.exe
O4 - HKCU\..\Run: [B2379576] C:\WINNT\system32\dvntw.exe
O4 - HKCU\..\Run: [F9E71E63] C:\WINNT\system32\dvpcer.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\vpn\ipsecdialer.exe
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://my.ford.com
O15 - Trusted Zone: http://*.69s*xsearch.com
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.crystalreports.ford.com/viewer/activeXViewer/activexviewer.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = washington.so.ford.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{3C0D5E23-73BE-4AC2-88F4-D5736751DD5F}: Domain = washington.so.ford.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = washington.so.ford.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = washington.so.ford.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = washington.so.ford.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = washington.so.ford.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = washington.so.ford.com
O23 - Service: Ati HotKey Poller - Unknown - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: AVSync Manager - Unknown - c:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - c:\program files\iss\blackd.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\vpn\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: McShield - Unknown - c:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: NAI ePolicy Orchestrator Agent - Network Associates, Inc. - C:\EPOAgent\naimas32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - c:\program files\iss\RapApp.exe
O23 - Service: TrcBoot - Unknown - C:\WINNT\System32\drivers\trcboot.exe
O23 - Service: TSCensus Collection Client - Tally Systems Corp. - C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe

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