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Author Topic: Pop-ups and homepage probs!  (Read 676 times)
wbadger
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« on: January 09, 2005, 03:23:40 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: XP
Problem Application Name & Version: IE 6.0
Problem Hardware Make & Model:
Error Messages:

Fix one problem and another starts....my comp keeps bringing up pop-ups all the time, keeps changing my homepage etc....

I get rid of the top files in the hijack log, but they keep coming back!

Help!!!




Logfile of HijackThis v1.99.0
Scan saved at 11:22:14 PM, on 9/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\ipfu32.exe
C:\WINDOWS\System32\wscript.exe
C:\WINDOWS\system32\atlco32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Shaune\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {6A71EC6C-B4CA-3F01-A0DA-FA3F7B759912} - C:\WINDOWS\system32\appzj.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [atlco32.exe] C:\WINDOWS\system32\atlco32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\system32\ipfu32.exe

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Cactus
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« Reply #1 on: January 09, 2005, 04:14:45 PM »

Hi wbadger ..
Please make a folder for Hijackthis.
It's not adviseable to leave it on your desktop, backups will be spread all over your screen ..
Right click an empty spot in the MyDocuments Folder----left click NEW---Folder
Name it HJT---copy and paste hijackthis to that new folder and delete the one on the desktop originally downloaded.
Don't delete backups until everything is running ok...

Set Windows to show Hidden files and folders
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.



**(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders. This is where it will save the backup files needed if there's a problem.)**

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following: (They may or may not be there)

ipfu32.exe
wscript.exe
atlco32.exe
wuauclt.exe << STOP THIS PROCESS



Turn off System Restore WinXP WinME. (Turn it back on after this is repaired and you've rebooted.) Close all other open Windows and have HiJackThis Fix:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wdomd.dll/sp.html#51014
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {6A71EC6C-B4CA-3F01-A0DA-FA3F7B759912} - C:\WINDOWS\system32\appzj.dll

O4 - HKLM\..\Run: [atlco32.exe] C:\WINDOWS\system32\atlco32.exe

O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\system32\ipfu32.exe


Now delete these Folders or Files that are Highlighted: (You may need enable "Show all Files" and disable "Hide System Files" in Windows Explorer / Tools / Folder Options / View Tab) (You may have to boot to "Safe Mode" in order to delete some Files/Folders)

C:\WINDOWS\system32\ipfu32.exe
C:\WINDOWS\System32\wscript.exe
C:\WINDOWS\system32\atlco32.exe
C:\WINDOWS\system32\appzj.dll
C:\WINDOWS\system32\wdomd.dll

Now, empty all your TEMP Folders (WinXp has up to 4 of them) / Temporary Internet Files Folder and then empty your "Recycle Bin" and Reboot.

In Xp, here are some locations of Temp files

C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files
C:\Documents and Settings\Username\Local Settings\Temporary Internet Files
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files

Turn on System restore,before opening your browser goto START>CONTROL PANEL>INTERNET OPTIONSand make sure your Homepage is correct,if not ,type the URL you would like in the HomePage box.

Now re-run HJT and post a new logfile back here.

Cactus
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**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
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