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Author Topic: How to remove 69s*xsearch pop-up  (Read 1412 times)
khs
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« on: January 09, 2005, 11:11:39 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows XP
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


Dear Cactus,
I have a serious trouble with the internet explorer. Whenever I close it, a series of 69s*xsearch pops up. I would like to know how to get rid of it. I run Hijack This under a directory, but it gives an error message of "HijackThis has encountered a problem and needs to close.  We are sorry for the inconvenience."
Please let me know how to fix it.
Thanks a lot!

 
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Cactus
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« Reply #1 on: January 09, 2005, 11:33:41 PM »

Ok Delete the HJT FOLDER you created and Download this one...
---Important---Create a permanent folder
EG---- Open MyDocuments----Right click an empty spot and select NEW---Folder----Name the new folder HJT ---this is where you will want to save Hijackthis too, also, backups will be stored there.
Download from here
http://aumha.org/downloads/hijackthis.exe

Do a SCAN----Scan will change to SAVE LOG----copy and paste the WHOLE contents of the log
here... Don't try and fix anything yet----most entries are harmless and needed.

Post back if you have problems...

Cactus
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**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
khs
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« Reply #2 on: January 09, 2005, 11:54:46 PM »

Dear Cactus,
I followed your direction, however, the same thing happen. Do I miss something? New directory "HJT" was created as "C:\Documents and Settings\KHS\My Documents\HJT" and Hijack This was downloaded to the directory. I clicked "do a system scan and ...", but it gives "HijackThis has encountered a problem and needs to close.  We are sorry for the inconvenience." I guess it stops at O23 - NT services.
Any way to overcome this?
Thanks!
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Cactus
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« Reply #3 on: January 10, 2005, 01:41:18 AM »

Ok
Download,Install,Update then run Spybot Search & Destroy
Fix eveything in RED

Then...

If you haven't done so already Download and Install
Ad-Aware

CHECK FOR UPDATES
Set these for a Custom Scan
click the gear wheel at the top and check these options:

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".
Ensure you reboot after running Ad-Aware if it found objects
to remove, so it can properly remove them.

After you have Re-booted see if you can run Hijackthis

Do a SCAN----Scan will change to SAVE LOG----copy and paste the WHOLE contents of the log
here... Don't try and fix anything yet----most entries are harmless and needed.

Cactus
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cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
khs
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« Reply #4 on: January 10, 2005, 03:56:42 AM »

I have scanned with Spybot and Ad-aware, however, still Hijack This do not run.
By the way when I reboot, I have a following message:
NotifyAlert.exe - Common Language Runtime Debugging Services
Application has generated an exception that could not be handled.
Process id=0x758 (1880), Thread id=0x75c (1884).

Click OK to terminate the application.
CLick CANCEL to debug the application.

I do not know this is related with the failure of Hijack this.

Do I have to reformat the hard-disk and to reinstall Windows XP?

Thanks.
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Cactus
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« Reply #5 on: January 10, 2005, 04:00:21 AM »

No.. just hang in there.. Grin

Cactus
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cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
khs
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« Reply #6 on: January 10, 2005, 04:02:36 AM »

Thank you for your prompt reply. I will.
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Geekgirl
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« Reply #7 on: January 10, 2005, 03:19:26 PM »

Hi khs
Can you run HJT in Safe Mode?
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Cactus
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« Reply #8 on: January 10, 2005, 03:45:07 PM »

Try downloading this older version...

http://www.tech-arena.com/modules.php?modid=2&action=download&id=79


Cactus
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**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
Cactus
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« Reply #9 on: January 10, 2005, 07:12:03 PM »

Ok...try this one... Lips Sealed

http://www.techspot.com/download38.html

Cactus
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**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
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