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Author Topic: Help with virus...hijackthis log attached  (Read 920 times)
payinzer
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« on: January 11, 2005, 04:18:57 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:  Windows XP Home Edition
Error Messages:  pop-ups, some websites not working, Firewall not working.



I have a virus....mm20.ocx....located, I believe, in ffvg[1].cab.  Norton antivirus says it can't remove or repair it.  I'm unable to activate my firewall (saying I don't have supervisor priveledges or something like that, although I always have in the past).  Please help.  Thank you!!



Logfile of HijackThis v1.98.2
Scan saved at 11:08:51 PM, on 1/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DIGStream\digstream.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [zgebgrkl] C:\WINDOWS\System32\yhrvpos.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: Compaq Connections.lnk.disabled
O4 - Global Startup: CompuServe 7.0 Tray Icon.lnk.disabled
O4 - Global Startup: Kodak EasyShare software.lnk.disabled
O4 - Global Startup: LimeWire 4.2.6.lnk = C:\Program Files\LimeWire\LimeWire 4.2.6\LimeWire.exe
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O12 - Plugin for .ipp: C:\Program Files\Internet Explorer\Plugins\npimth32.dll
O12 - Plugin for .ipt: C:\Program Files\Internet Explorer\Plugins\npimth32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.comcast.net

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Pancake
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« Reply #1 on: January 11, 2005, 05:10:51 AM »

Hi
Turn off your System Restore.See Here.Reinstate it and create an new restore point when your log is cleaned.Close your browser window and run hjt in safe mode... How To Run Safemode  and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked". .If any EXE files have been selected go into HijackThis/Config/Misc/Tools/ and open process manager. Select the  EXE files (if they are there) and click Kill process before deleting.

 Files highlighted in BLACK will need to be removed from your hard drive.

Make sure to have your system set to show hidden files and folders..How To Show File . When done download Cleanup and run it to clean out the temp folders  Please get the latest HJT v1.99 and post a new log when finished...

O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O4 - HKLM\..\Run: [zgebgrkl] C:\WINDOWS\System32\yhrvpos.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
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payinzer
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« Reply #2 on: January 11, 2005, 10:35:30 PM »

quote:
Originally posted by Pancake

Hi
Turn off your System Restore.See Here.Reinstate it and create an new restore point when your log is cleaned.Close your browser window and run hjt in safe mode... How To Run Safemode  and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked". .If any EXE files have been selected go into HijackThis/Config/Misc/Tools/ and open process manager. Select the  EXE files (if they are there) and click Kill process before deleting.

 Files highlighted in BLACK will need to be removed from your hard drive.

Make sure to have your system set to show hidden files and folders..How To Show File . When done download Cleanup and run it to clean out the temp folders  Please get the latest HJT v1.99 and post a new log when finished...

O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O4 - HKLM\..\Run: [zgebgrkl] C:\WINDOWS\System32\yhrvpos.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe



Okay, thank you.  Did everything you said, although the "cleaner" link did not work for me.  I did clean out my temp files however, so hopefully that was okay.  

Here is the new hijackthis log.  Thanks again!

Logfile of HijackThis v1.99.0
Scan saved at 5:30:24 PM, on 1/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Norton Personal Firewall\NISUM.EXE
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\DIGStream\digstream.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\LimeWire\LimeWire 4.2.6\LimeWire.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: Compaq Connections.lnk.disabled
O4 - Global Startup: CompuServe 7.0 Tray Icon.lnk.disabled
O4 - Global Startup: Kodak EasyShare software.lnk.disabled
O4 - Global Startup: LimeWire 4.2.6.lnk = C:\Program Files\LimeWire\LimeWire 4.2.6\LimeWire.exe
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O12 - Plugin for .ipp: C:\Program Files\Internet Explorer\Plugins\npimth32.dll
O12 - Plugin for .ipt: C:\Program Files\Internet Explorer\Plugins\npimth32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.comcast.net
O15 - Trusted Zone: http://www.espnradio1250.com
O15 - Trusted Zone: www.homeroom.com
O16 - DPF: ChatSpace Full Java Client 4.0.0.301 - http://irc.everywherechat.com:8000/Java/cfs40301.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {7D0488AF-B465-11D5-8AF8-00B0D025F75C} (gercheck Class) - http://config.academic.com/peeker/install/ascutil.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {908F3C82-B57E-11D4-BF33-00A0CCE8754B} (TInterActXInstallObject) - http://www.mathxl.com/wizmodules/interact/installers/InterActXInstall.cab
O16 - DPF: {AC3B2861-5ACB-11D4-ABED-204C4F4F5020} (instchk Class) - http://config.academic.com/peeker/install/asccom2.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service - Symantec Corporation - c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: Kodak Camera Connection Software - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - c:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: ScsiAccess - Unknown - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TuneUp WinStyler Theme Service - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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Pancake
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« Reply #3 on: January 12, 2005, 12:10:13 AM »

Thats all good.You should be ok now....
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