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Author Topic: Please help!! Can't get rid of temp. internet file  (Read 1134 times)
RobbieDobbie
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« on: January 11, 2005, 05:07:18 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows ME
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


Hello, and thank you in advance.  We are constantly having problems with spyware etc. on this computer.  Our latest problem is that We can't get rid of the temporary internet files.  My computer is going so slow:-( UGHHHH!!  I delete the temp. internet files by going to tools-internet options-delete cookies/files etc.  They appear to have gone but later when I do a spybot-adaware and all my other a squared and all my other checks they are still there.  These programs read a ton of files way more then they used to.  How do I get rid of these files??  Also I see from the HJT log that there are other unseemly things on my computer.  How do I get rid of the p*rn etc. too?  I have attached my HJT scan.
ogfile of HijackThis v1.99.0
Scan saved at 23:22:15, on 10/01/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\ALCATEL\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\LOGITECH\ITOUCH\ITOUCH.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\PROGRAM FILES\LOGITECH\IMAGESTUDIO\LOGITRAY.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\NETASSISTANT\SMARTBRIDGE\MOTIVESB.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
C:\PROGRAM FILES\LOGITECH\IMAGESTUDIO\LOWLIGHT.EXE
C:\PROGRAM FILES\NETASSISTANT\BIN\MPBTN.EXE
C:\PROGRAM FILES\SYMPATICO\ACCESS MANAGER\APP\ENTERNET.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\NETDDE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\GH67WLMB\HIJACKTHIS[1].EXE

O2 - BHO: CNis*xtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE
O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=1009 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=1009 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=1009 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=1009 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=1009 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=1009 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=1009 (file missing)
O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=1009 (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: (no name) - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\MSN Messenger\MSMSGS.EXE
O9 - Extra button: Hots*x! - {8DE0FCD4-5EB5-11D3-AD25-00002100131c} - http://www.*****asians.com/refer.php3?ID=youngsun (file missing) (HKCU)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} (AsyncDownloader Class) - http://survey.otxresearch.com/Preloader.dll

Thank you so much for your help :-)
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redaxe
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« Reply #1 on: January 11, 2005, 05:30:26 PM »

Post that logfile in a new thread at http://www.mytechsupport.ca/support/forum.asp?FORUM_ID=27

This thread isn't particularly checked for the HijackThis logs.
We have quite a few very knowledgable guys in there, guys who'll help you get rid of any pests encountered.
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