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Author Topic: Scanner Problem  (Read 695 times)
mckeop
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« on: January 11, 2005, 08:43:09 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Win XP sp1 & 2
Problem Application Name & Version:
Problem Hardware Make & Model: HP Scanjet 5200c with updated driver from HP
Error Messages:Failure to communicate with scanner


After automatic update of Service Pack 2 from windows, the above scanner has failed to operate. Scanner is connected in parrallel with printer (Epson 1270) and ink levels are shown, so I assume the leads are OK!!
Computer hardware re-installed after Win XP and then SP1 & 2 loaded then all applications. Any suggestions greatly appreciated.
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