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Author Topic: Cannot install any new software after GhostRestore  (Read 813 times)

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« on: January 12, 2005, 01:07:29 PM »

Operating System Version: XP home edt.
Problem Application Name & Version: Not sure
Problem Hardware Make & Model:
Error Messages:

After I perform a System Restore using Norton Ghost 9.0 my computer works great and is stable. At the time I created the Ghost Image(1/8/05) I had all the current Microsoft updates at the time minus SP2 and all my video/audio/hardware(mouse) drivers were up to date. I did a virus scan and a Spyware and adware scan withAd-Aware/Spybot and Spysweeper. My PC was bare bones when I made the Ghost Image. Also if 100% free of dust and does not over heat.

Here is what I don't understand, I have Norton Antivirus 2005. The Anitvirus works fine if I don't install any new programs. If I install anything new, then perform a Full System Virus Scan, Norton scans every file, but when its finished it says it only scanned 95 files because not all of Nortons files loaded or are missing.. If I rescan with Norton my PC restarts and I get a blue screen. The Blue Screen goes by so quick I can't read it.

Please keep in mind this only happens after I install new software and/or Microsoft Critical Secruity updates.

My next idea is to do another Ghost Image Restore , and remove Norton antivirus first, then re-install it and see if that helps things.

* If anyone is familiar with using Restore Images can you please help me out. I don't understand what is happening*

Thank you


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