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Author Topic: Computer keeps turning off  (Read 1202 times)
Sueinns
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« on: December 20, 2002, 08:51:29 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windowd ME
Problem Application Name & Version:
Problem Hardware Make & Model: MSD
Error Messages:
The computer will shut off for no reason.  Doesn't matter if I'm online or not.  Virus scan turned up clean.  Checked the disc health and said it needed to be defragged.  Cannot defrag because of disc errors and can't fix the disc errors because the disc cleaner keeps re-starting.

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lbtanny
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« Reply #1 on: December 20, 2002, 09:40:03 PM »

Try defraging in safe mode.
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Sueinns
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« Reply #2 on: December 21, 2002, 02:49:38 AM »

Cannot get into safe mode.  Have followed the instructions by holding the Ctrl key after I press restart.  However, everything reboots in normal mode without giving me the option of going into safe mode.
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tincan
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« Reply #3 on: December 22, 2002, 03:29:42 AM »

Once you see the bios screen come up, start hiting F8, hit it several times, and keep hiting it until you get the Windows Startup menu. If you see the Windows splash screen, then you need to reboot and try again. Hope this helps.
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