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Author Topic: Video Driver update?  (Read 2271 times)
paravex
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« on: January 26, 2005, 01:30:51 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Win Office XP
Problem Application Name & Version: Trident Video Accelerator Blade 3D/ProMedia?
Problem Hardware Make & Model: ?
Error Messages: Video Driver update



I recentley got the game American McGee's Alice, but the heatlh bar kept showing up in the centre of the screen.  I called Tech Support for the game and they e-mailed me the following message:

This issue is due to a lack of video driver support under Windows XP. It is essential that you have the absolutely most current video drivers installed for your system to ensure compliancy with this new operating system. Many older cards may not be updated with the needed drivers and no solution is possible. This is true of all 3DFX cards since they are no longer in business. Check YOUR video card manufacturers web site for the most current Windows XP drivers.

The problem is, I don't know what my video card is.  I know that the driver I use is the Trident Video Accelerator Blade 3D/ProMedia, but I don't know what to do with that information alone.

So my question is:  How do I find out what my video card is without opening my computer up and looking for a label?

Sorry if this is a basic thing for you folks....I'm kind of new to this stuff...
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Cactus
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« Reply #1 on: January 26, 2005, 04:02:01 AM »

Goto START
Right-click MyComputer
Choose PROPERTIES
Select HARDWARE
Click DEVICE MANAGER

Click the plus sign + beside Video Display Adapter

What does it say?
Post back...

Cactus
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paravex
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« Reply #2 on: January 27, 2005, 04:58:36 AM »

Hmm....interesting.  I don't seem to have a video display adapter option.  I have a display adapter, which shows the Trident Video Accelerator Blade 3D/ProMedia.
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Ageless
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« Reply #3 on: January 27, 2005, 03:31:05 PM »

It's possible that the videocard is an onboard videochip. Do you know what brand & model of motherboard you have? The drivers for onboard video & audio usually come as seperate drivers with the motherboard drivers, or built in into the motherboard chipset drivers. If you know what motherboard you have, we can look for updated drivers for you.

If you don't know, use CPUZ, download it, unzip it and run it. In the mainboard tab it should tell you all about your motherboard.
« Last Edit: January 27, 2005, 03:55:12 PM by Ageless » Logged

Jord.
paravex
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« Reply #4 on: January 28, 2005, 03:13:48 AM »

ok....the brand for my motherboard is Award Software International, Inc. and the model is  1234 (then in the colum beside it) 31.  The version is 6.00 PG.

I hope that helped!
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Ageless
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« Reply #5 on: January 28, 2005, 12:25:44 PM »

Not really, that's your BIOS make & number.

When you use CPUZ (I linked to it above), go to the mainboard tab and tell me what it says after:
Motherboard Manufacturer, Model, Chipset, Southbridge and Sensor.
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Jord.
paravex
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« Reply #6 on: January 28, 2005, 11:20:54 PM »

okay.....here it is.

Manufacturer: (doesn't say)
Model: 1234 (then in the colum beside it) 31
Chipset:  VIA (then in the column beside it) ID3112
Southbridge: VIA (then in the column beside it) VT82C686
Sensor:   VIA (then in the column beside it) 686A/B
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« Reply #7 on: January 29, 2005, 10:28:30 PM »

Took me a while to look at this, but I think I discovered your motherboard. Please follow this link and tell me if that looks like it.

Since it's got the "Integrated Trident Blade 2D/3D video accelerator", I think it is. Chipset matches, as well as everything else that CPUZ reports on it. The drivers site has WinXP compatible drivers for your videocard. Those are the latest for your videochip, as the VIA drivers are of 2002.
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