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Author Topic: Icons missing?  (Read 2995 times)
smudger
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« on: January 26, 2005, 04:17:21 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:Windows XP Home
Problem Hardware Make & Model:
Error Messages:



When I boot up, I have in the bottom right hand corner, beside the clock, several icons, such as norton firewall and antivirus etc. Unfortunately not all of the running programs that start when I bootup, are always displayed here. Sometimes they are and sometimes some icons are missing. If I reboot then they may appear but one of the other icons then disappear? Is there any reason for this? Surely they should all be visible every time i boot. Why does this happen and what can i do to correct this problem?
I have run virus scans and a number of checks, such as norton system works one button check up, and norton windoctor, but the problem still exists!

Please help.
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Ageless
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« Reply #1 on: January 27, 2005, 02:10:32 PM »

That area is called the systray or system tray. As you noticed, no all programs that start up place an icon there, but that's just because they aren't instructed to do so. If your explorer crashes (windows explorer, not Internet Explorer), you'll see that all but the standard icons go missing from this tray. This is because their priority is set to lower than Normal, nothing to worry about, a simple log off and log on can fix that.

If an icon starts up but goes missing almost immediately, that's in my opinion also normal. For instance, a mouse icon. It will only come on when there are problems with the mouse (batteries low for instance). That it shows up in the tray at startup, is then only because it runs its delf-diagnostic, finds nothing wrong and goes off again.

So something similar may be happening to that icon you see coming on and going off. I wouldn't worry too much about it. Although, do you know what the icon is for?
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Jord.
smudger
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« Reply #2 on: January 27, 2005, 03:20:45 PM »

Thanks for that JEE.
The icons that do not always appear are, norton password manager, spyguard, winpatrol and the sound icon. I presume that they are all running ok, but surely should be displayed?
Thanks.
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Ageless
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« Reply #3 on: January 27, 2005, 03:45:36 PM »

Spyguard and the sound icon should be visible. Those two I know for sure. Got them running here myself.
So it might be that the icon cache is damaged. Try this tweak for repairing it.

If that didn't help, may I ask how many icons in total you have in the system tray? For I found this tweak that you may have applied earlier but forgot about:
The System Tray can soon get filled up with all sorts of icons. This adjustment will ensure that any inactive icons are automatically hidden from view when they're not active. You'll need to go along to HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer and create or edit the DWORD value EnableAutoTray. To hide inactive icons set a value of 1 and to display them again, enter 2.
« Last Edit: January 27, 2005, 03:46:24 PM by Ageless » Logged

Jord.
smudger
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« Reply #4 on: January 27, 2005, 05:10:53 PM »

I have clicked on your link "this tweak" but am totally baffeled by the instructions it gives. Could you please help by giving me more basic instructions as what to do.
Thanks.
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Ageless
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« Reply #5 on: January 27, 2005, 06:10:12 PM »

Err... okay.

Go Start->Run, type cmd {hit enter}
In the window that opens, type cd\Windows {hit Enter}
Type attrib -h shelliconcache {hit Enter} (type it exactly as it is, include the spaces!)
Type del shelliconcache {hit Enter}
Type exit (hit Enter) .. The command box will close.

Now log yourself off and back on. (Start->Log off username)
« Last Edit: January 27, 2005, 06:10:58 PM by Ageless » Logged

Jord.
smudger
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« Reply #6 on: January 27, 2005, 06:34:50 PM »

Tried that but it says -
File not found - shellconcache
and
Could not find - C:\WINDOWS\shelliconcache
Any ideas?

Also I have discovered that if I log off, then back on again, the icons appear?

Thanks.
« Last Edit: January 27, 2005, 07:04:47 PM by smudger » Logged

 
redaxe
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« Reply #7 on: January 27, 2005, 07:06:38 PM »

Open Windows Explorer.
Make sure that it's set to Folder View.
Right click on the icon for your C drive in the left window and select Search from the menu.
Type shelliconcache at the prompt and click Search.
That's how to find the file, if it exists.
« Last Edit: January 31, 2005, 05:48:18 PM by redaxe » Logged

Ageless
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« Reply #8 on: January 27, 2005, 07:07:45 PM »

They are there now, you mean? Might have been a crashing Windows Explorer problem (XP automatically restarts Windows Explorer when it crashes). But no icon cache... well, maybe it was somehow deleted already. It should now've been made again.
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Jord.
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« Reply #9 on: January 28, 2005, 02:49:01 PM »

I have completed the search but nothing found?
Also, just to be clear, when I log off and back on again (not reboot) the icons appear.

Any more suggestions please?

Thanks.
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NoelMVP
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« Reply #10 on: January 30, 2005, 02:16:53 PM »

Jee/smudger
AFAIK, Win XP doesn't have or use the ShellIconCache file - it's Win9x only

As Jee mentioned, this sounds like it may be a crashing Explorer problem - and not all apps or drivers correctly handle it. Updating the affected drivers or apps may help - but it wwould be better to find out what's causing the crash in the first place.

Try using the Event Viewer
Start|Run
type "eventvwr" without the quotes
click OK
look for errors in the System or Application areas.
if there's a repeating error - what does it say?
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Noel Paton
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« Reply #11 on: January 30, 2005, 03:12:17 PM »

quote:
Originally posted by NoelMVP

Jee/smudger
AFAIK, Win XP doesn't have or use the ShellIconCache file - it's Win9x only

My Windows 2000 has it. Not exactly a Win9x version, that. Wink
Anyway, I doubt that Windows XP doesn't use icon cache, so I checked a little further. It would seem it's found elsewhere, in C:\Documents and Settings\Your User Name\Local Settings\Application Data\Iconcache.db

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Jord.
NoelMVP
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« Reply #12 on: January 30, 2005, 03:35:45 PM »

In Win2K, the default place for the file is
%SystemRoot%\ShellIconCache

So it seems that the change occurred sometime between Win ME and WinXP
Searching my XPSP2, I couldn't find either ShellIconcache, or Iconcache.db (or Iconcache)
Searching the MSKB's for Iconcache produces 0 hits (ShellIconcache produces 16 hits)

You may want to check the source of  that file, Jee!


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Noel Paton
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Ageless
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« Reply #13 on: January 30, 2005, 03:50:04 PM »

Iconcache.db is a hidden file. You won't find it unless you have "view hidden files & folders" checked in Windows Explorer. Just make a Google search. Smiley
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Jord.
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« Reply #14 on: January 31, 2005, 03:25:57 AM »

Just out of interest if you click on the Taskbar and select Properties,is the 'Hide inactive icons' ticked
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