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Author Topic: Sage Restore  (Read 961 times)
gary.chalmers
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« on: February 01, 2005, 02:50:50 PM »

PLEASE SUPPLY RELEVANT INFORMATION:I have recently had to reformat my hard disk. Whilst all files recovered back to my PC Ok the Sage backup file does not seem to work. When I try to restore the file in Sage it tells me that it is not a Sage back up file. Another file from 18 months earlier restores OK. Can someone save me another 18 months of accounts work and solve my problem, please!
Operating System Version: XP
Problem Application Name & Version: SAGE 8.2
Problem Hardware Make & Model: DELL Dimension
Error Messages: This is not a Sage backup file



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Ageless
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« Reply #1 on: February 01, 2005, 04:49:22 PM »

Isn't it easier to contact Sage over this? (link has phone and email)
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Jord.
gary.chalmers
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« Reply #2 on: February 01, 2005, 05:02:17 PM »

Thanks J. Trying to avoid paying
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« Reply #3 on: February 01, 2005, 05:06:24 PM »

Well, all the help I can give is: check the backup file's extension. That's all I can think of, why Sage would say it isn't one of its files.

I never worked with Sage, but considering how other backup programs work...
You may be the expert in this. Wink

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Jord.
gary.chalmers
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« Reply #4 on: February 01, 2005, 05:20:50 PM »

Thanks for spending time on this J. Extension isn't the issue. Hopefully someone out there will have had the same experience and solved it. Cheers!
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