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November 23, 2019, 02:42:18 AM
 

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Author Topic: pop ups on Active Shield  (Read 1005 times)
gayle
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« on: February 03, 2005, 08:29:20 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



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g*yle Kliebert
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« Reply #1 on: February 04, 2005, 01:10:56 AM »

Hmm ... ... your going to have to tell us more than what you have in order for us to help you g*yle ..  Wink

Cactus

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gayle
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« Reply #2 on: February 04, 2005, 07:36:14 PM »

Dear Cactus,
Sorry you did not get the info on the problem but I did put it in the message area.  I keep getting pop-ups (when my computer is turned on) that my active shield is not installed properly or that something is wrong.  I don't remember the exact explanation.  (I'm at work) Can you help me please?
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« Reply #3 on: February 05, 2005, 03:27:31 AM »

When you get home Download Hijackthis Ver. 1.99---Important---Create a permanent folder
EG---- Open MyDocuments----Right click an empty spot and select NEW---Folder----Name the new folder HJT ---this is where you will want to save Hijackthis too, also, backups will be stored there.
Download from here
http://aumha.org/downloads/hijackthis.exe

Do a SCAN----Scan will change to SAVE LOG----copy and paste the WHOLE contents of the log
here in this Thread... Don't try and fix anything yet----most entries are harmless and needed.

Cactus
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cactus@mytechsupport.ca

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Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
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