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Author Topic: hi-speed USB device plugged into non-hi-speed USB  (Read 1841 times)
srob19
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« on: February 06, 2005, 03:46:58 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: XP SP2
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



When I plug my external harddrive into a USB port I get the following error message

"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub
A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub.
For assistance in solving this problem, click this message."

Now I recently reinstalled windows XP and I've got this message ever since, but it worked fine before.  So I was wondering what I can do to fix this.
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Ageless
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« Reply #1 on: February 06, 2005, 03:57:44 AM »

Are you inserting a USB 2.0 device in a USB1.1 port? Maybe your USB 2.0 device isn't backward compatible, so if you have different USB ports, 1.1 and 2.0, try to stick it in the correct USB port.

Else leave details on the external harddrive and your more complete PC setup.
I take it, that if the harddrive needed drivers, you have installed those.
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Jord.
srob19
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« Reply #2 on: February 06, 2005, 04:40:36 AM »

All my ports are USB 2.0 or at least they used to be before I reinstalled XP.  Is there a  way to update the drivers for the USB port.  I was searching around the web just to see if I could find anything about this,  apparently I need a "hi-speed USB host controller".  I don't really know to go about doing that.  Does this ring a bell to you?
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srob19
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« Reply #3 on: February 06, 2005, 06:54:01 AM »

Ok I fixed it.  I updated the driver of one of the things with a yellow question mark listed in device manager, under hardware.
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KaTaLy5t
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« Reply #4 on: February 06, 2005, 12:19:22 PM »

Problem solved.

Will lock this topic now.

Ross
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