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Author Topic: hijacked browser  (Read 1364 times)
Snickers
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« on: February 14, 2005, 01:41:23 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP
Problem Application Name & Version:
Problem Hardware Make & Model:Acer AX63Pro
Error Messages:



The computer crashed some time ago (about 6 months) and we are now trying to get it "back".  I believe it is infected with backdoor.exe AND spyware.  I have re-installed Norton Anti-virus, but the updates will not work because I cannot get "out" to the web.  I've run Spybot S&D and Adaware from disks.  I then ran hijackthis and this is the log.

Logfile of HijackThis v1.99.0
Scan saved at 8:21:47 PM, on 2/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\NuCam\CamCheck\CamCheck.exe
C:\WINNT\System32\LXSUPMON.EXE
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\PROGRA~1\Dent Enc Settings\dartaxisjugs.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hurontel.on.ca/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = www.hurontel.on.ca
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {595EB7D0-9CC9-4084-911C-3B558D0B0CE2} - C:\WINNT\System32\ilfcpfa.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: fivebalmrect - {C79CC11A-617F-CF8A-3418-27F607075C92} - C:\PROGRA~1\ONLINE~2\defaultopen.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: TickOnce - {7AE65FC4-D4B4-1BFD-644E-33C8A7E1A052} - C:\PROGRA~1\ONLINE~2\defaultopen.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [CamCheck] C:\Program Files\NuCam\CamCheck\CamCheck.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINNT\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [list data] C:\PROGRA~1\Dent Enc Settings\dartaxisjugs.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_22.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ChatSpace Java Client 2.1.0.90 - http://64.85.20.110:8041/Java/cs4ms090.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab28578.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GroovePnP - Unknown - C:\WINNT\twain_32\SiPix\Groove\Srvany.exe (file missing)
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Any help would be appreciated Smiley

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Geekgirl
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« Reply #1 on: February 14, 2005, 02:03:32 AM »

Hello Snickers

 
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Turn off System Restore by doing the following:

Click Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off System Restore" or "Turn off System Restore on all drives". Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
 To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.

Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Scan your pc with Housecall. Its a free online scanner. Be sure to put a check the box beside AutoClean.

Download WinsockFix and unzip it. Then double-click on it to run it.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there.  Download CleanUp! (Alternate Link if main link don't work) and install it. You will use this later.

Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).


Go into Hijack This->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one (You must kill them one at a time).

C:\PROGRA~1\Dent Enc Settings\dartaxisjugs.exe

Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:

Dent Enc Settings
ONLINE~2
newdotnet


Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

O2 - BHO: (no name) - {595EB7D0-9CC9-4084-911C-3B558D0B0CE2} - C:\WINNT\System32\ilfcpfa.dll (file missing)
O2 - BHO: fivebalmrect - {C79CC11A-617F-CF8A-3418-27F607075C92} - C:\PROGRA~1\ONLINE~2\defaultopen.dll
O3 - Toolbar: TickOnce - {7AE65FC4-D4B4-1BFD-644E-33C8A7E1A052} - C:\PROGRA~1\ONLINE~2\defaultopen.dll
O4 - HKLM\..\Run: [list data] C:\PROGRA~1\Dent Enc Settings\dartaxisjugs.exe
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_22.dll' missing
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O23 - Service: GroovePnP - Unknown - C:\WINNT\twain_32\SiPix\Groove\Srvany.exe (file missing)


Please remember to close all other windows, including browsers then click Fix checked.

 Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\PROGRA~1\Dent Enc Settings
C:\WINNT\System32\ ilfcpfa.dll
C:\PROGRA~1\ONLINE~2
c:\program files\newdotnet


Run CleanUp! and click on CleanUp! button.  When it asks you if you want to logoff, click on Yes.
Empty your Recycle Bin.

Reboot your System in normal mode.

Please post a fresh Hijack This log so that we can check if your system is clean.

« Last Edit: February 14, 2005, 02:20:19 AM by Geekgirl » Logged




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