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December 07, 2019, 03:11:41 PM

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« on: March 07, 2005, 09:01:00 PM »

I am trying to help a friend who has Win XP SP1 on their PC. The PC is in a constant boot loop, windows opens and then starts to log on the user and bang, reboot time. I notice in SP2 start menu (F8) there is a disable reboot on failure option but this option does not appear in SP1.

Can anyone help please



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« Reply #1 on: March 07, 2005, 09:53:12 PM »

Can you log in in Safe Mode, or does that reboot the computer as well?
Have you tried "Last good known configuration" from the menu?

If neither of these two work, at least ask first what they installed last. Software? Some new hardware? If the latter, can it be fixed by taking out the new hardware?

Elst you'll probably have to try a repair installation of Windows, if you have a true Windows CD at least. Cannot be done with an (OEM) Recovery CD. Also remember to first reinstall at least SP1 after you repaired the system, as it will have gone off.

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