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Author Topic: Web site viewer  (Read 1401 times)
alexandra
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« on: March 10, 2005, 09:08:26 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



hi.. i need some help with the web site viewer thing.. it just bothers me a lot.. help me out.. plz
here's my hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 03:40:13 p.m., on 10/03/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Config2500.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Kazaa Lite\kazaa.kpp
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\WebSiteViewer\127036.dlr
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HijackThis\HijackThis.exe

N3 - Netscape 7: user_pref("browser.startup.homepage", "www.hotmail.com"); (C:\Documents and Settings\ANDRES\Application Data\Mozilla\Profiles\default\jw5pt7m5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\ANDRES\Application Data\Mozilla\Profiles\default\jw5pt7m5.slt\prefs.js)
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite\kpp.exe" "C:\Program Files\Kazaa Lite\kazaa.kpp" /SYSTRAY
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\ebidtkjw.exe
O4 - HKLM\..\Run: [WinAmpAgent] C:\WINDOWS\ms*xploren.exe /i
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Config2500.lnk = C:\WINDOWS\system32\Config2500.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O17 - HKLM\System\CCS\Services\Tcpip\..\{4C234281-77E3-4393-B8A9-96FF39083B51}: NameServer = 196.3.81.5,196.3.81.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{F996E7C7-38AE-4A10-9CFC-2F9A08DA5EE4}: NameServer = 196.3.81.5,196.3.81.132
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Servicio Auto-Protect de Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe


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redaxe
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« Reply #1 on: March 10, 2005, 09:27:57 PM »

I have the feeling that you're not showing me the full log. May be that Windows is hiding some entries.

Start by disabling System Restore, which is something you can re-enable after the PC has been fixed.

Furthermore, make sure that Windows Explorer is set to show hidden files and folders. Click Tools/Folder Options -> View and check Show hidden files and folders and uncheck Hide protected operating system files


Now download the following programs:

Stinger
CWShredder
Spybot Search & Destroy
Ad-Aware
VX2 Cleaner
About:Buster <-- you won't use this one until after we've made some amendments to your logfile.
Cleanup! <-- you won't use this one until after we've made some amendments to your logfile.

Now go to the following online AV scanners:

Rav Antivirus
Trend Antivirus
Panda Activescan

Let all of them delete what they want. Write down what they fail in dealing with.

Now onto Stinger. It's a standalone tool that's designed to carve out trojans and such. Let it run and allow it to do it's thing.

Then run and update CWShredder. Click the Fixbutton and click OK when the prompt CWShredder will shutdown any open Internet Explorer and Windows Media Player windows. Click OK to continue appears.
Wait for it to finish and then click Next and Finish.

Now install, run, update and scan your system with Spybot S&D.
When it's done scanning, check all entries that are marked RED and click Fix Selected.

Then install Ad-Aware and update it right away. Then scan and let it fix whatever it reports.
Then shut down Ad-Aware.
Then install the VX2 Cleaner and let it install into the Ad-Aware program folder.
Start Ad-Aware again and click the AddOns button. Double click the VX2 Cleaner in there and click OK at the prompt.

If your computer is infected

 Select
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