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Author Topic: Hard Disc - cannot format.  (Read 934 times)
ANDREW
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« on: January 10, 2003, 10:01:44 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Win 98
Problem Application Name & Version:Hard disc
Problem Hardware Make & Model:Western Digital WD 800JB
Error Messages:

Did not get any floppy or instructions supplied with Hard disc.

Trying to build new system.Asus motherboard,AMD processor,Western Digital Hard Disk. How do I format the Hard Disk? I have already used FDISK. When I use Format from the bootable floppy,it responds with -"incorrect MsDos version"

I have tried using the appropriate download from the manufacturer "WesternDigital" ,ie.Data Lifeguard.
After booting-up with "Data Lifeguard"

The Format window appears,I select Ok.

.The following error appears:
-ErrorReading Drive 80 I/O TimeoutSector= 1061172121 ,Result = 4

Used the diagnostic tools,the full test reported "no errors".

Contacted customer support- still waiting 3 days later!
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« Reply #1 on: January 13, 2003, 08:38:59 PM »

Hi,

When you partitioned the hard drive using fdisk, did it recognize the entire 80GB? (assuming this is the size of your hard drive). You may need a BIOS upgrade.
Whatever version your boot disk is, the format command need to be of the same version.
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