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Author Topic: ntoskrnl.exe missing or corrupt file  (Read 1448 times)
briansmith47
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« on: January 13, 2003, 11:23:45 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:windows xp
Problem Application Name & Version:
Problem Hardware Make & Model:Gateway
Error Messages:

When I turn the pc on a clicking sound can be heard for a minute or two followed by a blank screen, then the following comes up on the screen:
windows could not start because the following file is missing or corrupt:
<windows root>\system32\ntoskrnl.exe
please reinstall a copy of the above file.

How do I fix it? and also, what's the clicking noise?Huh?

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« Reply #1 on: January 14, 2003, 02:56:13 PM »

Hi,

Sounds like the clicking noise may be your hard drive!
The simplest way to fix is to re-install WinXP. Once up and running run a chkdsk by right clicking your C: drive and selecting properties, then go to the "Tools" tab and click "Check Now" in the "Error Checking" section. Select both options and scan, it may prompt you to do it during the next reboot, therefore reboot.
If bad sectors are found, it will try and mark them bad so they are not used again.
If you do find bad sectors and the system is still under warranty, get it replaced.
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