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Author Topic: Trying to rid myself of Spyware/Viruses  (Read 1061 times)
dembraves
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« on: April 24, 2005, 12:02:41 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP
Problem Application Name & Version:n/a
Problem Hardware Make & Model:n/a
Error Messages:n/a



Helping a neighbor with her computer issues, mostly because she was prone to infections by not upgrading to SP1.  So after running several online virus scans and Ad-Aware and SpyBot, then installing SP1, I'm wondering what's left to fix, when to install SP2, etc, so here's a HJT log.
Lil' help?
Thanks
Dembraves

Logfile of HijackThis v1.99.1
Scan saved at 9:22:36 PM, on 4/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\wanmpsvc.exe
c:\windows\system32\pxcogri.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\Smtray.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\OIUNDLL.EXE
C:\WINDOWS\SLWSENC.EXE
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\Program Files\NaviSearch\bin\nls.exe
C:\Program Files\CashBack\bin\cashback.exe
C:\WINDOWS\System32\SahAgent.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\npp8dmoe.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\nmetmgr.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\CxtPls\CxtPls.exe
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.exactsearch.net/sidesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr51.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\System32\nsz20F.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Smapp] Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [csuptfn] c:\windows\system32\csuptfn.exe
O4 - HKLM\..\Run: [win3208181046776] C:\WINDOWS\win3208181046776.exe
O4 - HKLM\..\Run: [SystemCheck] C:\WINDOWS\SysCheckBop32
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitevyk32.exe
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKLM\..\Run: [782ad9aeb621] C:\WINDOWS\System32\cabinet5.exe
O4 - HKLM\..\Run: [OIUNDLL] C:\WINDOWS\OIUNDLL.EXE
O4 - HKLM\..\Run: [SLWSENC] C:\WINDOWS\SLWSENC.EXE
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\System32\gah95on6.exe
O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [q72g3sX] npp8dmoe.exe
O4 - HKLM\..\Run: [mgkmcfr] c:\windows\system32\pxcogri.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [sysmonnt] C:\WINDOWS\System32\sysmonnt
O4 - HKCU\..\Run: [bwtmRibtX] nmetmgr.exe
O4 - HKCU\..\Run: [Aaou] C:\WINDOWS\System32\othb.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Support - {A7F6B995-DD61-4818-9FD7-1BE472C531F2} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Prevx Agent (PrevxAgent) - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe
O23 - Service: System Startup Service  (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe

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Pancake
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« Reply #1 on: April 24, 2005, 04:43:01 AM »

Hi and Welcome
It may help you if you print out or copy this page for easy reference.. Make sure to work through the fixes in the exact order its listed. Please Keep your browser and all open programs closed (except firewalls and antivirus) when you are carrying out the fixes
.These instructions are for HJT v1.99.1 only


Download any of the required programs before attempting to start any of the fixes.



Turn off System Restore instructions (WinXP)
Rightclick My Computer | Properties | System Restore | check
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dembraves
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« Reply #2 on: May 02, 2005, 05:45:46 AM »

Thanks,
I was douple-dipping over at geekstogo.com and got some anwsers there also.  Got all my problems solved, they said basically the same thing you did.
Thanks again, I'll be back when the next neighbor comes by,
D
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