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Author Topic: Problem with virus attacks!  (Read 804 times)
caseyyuri
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« on: April 24, 2005, 09:06:58 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows 98
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



Hi,

I have problems with virus alerts that keep poping up when I am surfing the internet.  It started with some alerts of trojan.startpage.M (some files in windows/system and temp folders were infected and fixed) and then go one to other viruses (but mainly these are Trojan.StartPage.M).  I have used Norton and spyware scanner but the problem still exist, every time when i am online, the Norton will alerts the virus attack!  I am not sure what is wrong and really need your help please.  Here is my HijackThis log file and i hope you will be able to help:
*******************************************************

Logfile of HijackThis v1.99.1
Scan saved at 09:59:23, on 24/04/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISSERV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISUM.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\CREATIVE\NEWS\NEWSUPD.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\CREATIVE\AUDIO\PROGRAM\CTMIX32.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWARE PROTECTION\AOLSP SCHEDULER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\IAMAPP.EXE
C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
C:\PROGRAM FILES\AOL 9.0\AOLTRAY.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE
C:\PROGRAM FILES\ULEAD SYSTEMS\ULEAD PHOTO EXPRESS 3.0 SE\CALCHECK.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTS.SCR
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\SYMPROXYSVC.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\AOL 9.0\WAOL.EXE
C:\PROGRAM FILES\AOL 9.0\SHELLMON.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\AOLTPSPD.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.aol.co.uk/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aol.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AOL
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [NewsUpd] C:\Program Files\Creative\News\NewsUpd.EXE /q
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [CreativeMixer] C:\Program Files\Creative\Audio\PROGRAM\CTMIX32.EXE /t
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net

****************************************
Many thanks for your time

Casey

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Pancake
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« Reply #1 on: April 25, 2005, 06:50:34 AM »

Hi.I cant see much in the way of malware.

Run hjt and fix these items and search for,and delete the (red) file......

O4 - HKLM\..\Run: [NewsUpd] C:\Program Files\Creative\News\NewsUpd.EXE
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab


.......then.

Download and run Adaware,SpyBot (check for updates) for a preliminary cleanup first.Some files below may not be present after running the above programs.Full instructions below.

How to setup Ad-Aware

Download Ad-Aware
 Save aawsepersonal.exe into its own directory, NOT in a TEMPorary folder or on the Desktop. I recommend c:/program files/Adaware/
Doubleclick aawsepersonal.exe. Make sure to direct the program to install in the c:/program files/adaware/ directory, NOT the default directory.
Open AdAware from Start | Programs | Lavasoft | AdAware.
Select <Check for updates now>, <Proceed>
After installation, run the program and click the start button.Then click the next button. This lets ad-aware scan your computer.
After ad-aware is done running, hit the next button. Then right click the area with the listed spy ware objects.Choose the "Select all objects" option.
At this point all the boxes next to the items should be checked. Then hit the next button.
It will ask if you want to delete the selected objects. Hit the Okay button.
Now most of the spyware should have been deleted from your hard drive.

----------------------------------------------------------------------

How to setup Spybot Search & Destroy

Download SpyBot
Save spybotsd13.exe into its own directory, NOT in a TEMPorary folder or on the Desktop.
I recommend c:/program files/spybot/
Doubleclick spybotsd13.exe. Make sure to direct the program to install in the c:/program files/spybot/ directory, NOT the default directory.
Open Spybot from Start | Programs | Spybot | Spybot S&D
Select <Search for Updates>. Let it install all updates. This is very important!
Select <Immunize>
Select <Check for Problems>
Check all entries that are in RED. Only RED, NOTHING ELSE. For your records, write/print out each item that you have fixed. Date it.
Select <Fix Selected Problems>
Close Spybot//

---------------------------------------------------------------------
« Last Edit: April 25, 2005, 06:54:47 AM by Pancake » Logged

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