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Author Topic: ieplugin returns after reboot  (Read 1245 times)
jneal
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« on: April 26, 2005, 05:58:39 PM »

Hello-

I am having a problem getting rid of IEPlugin.  I have run PestPatrol, AdAware and Symantec's tool for removing this.  Each time it is found and removed, but the next time I reboot it is back.  I am running Windows 2000.  Any suggestions?  

Here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:40:57 PM, on 4/26/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Nhksrv.exe
C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINNT\MMKeybd.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINNT\enhupdt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Netropa\OSD.exe
C:\hjt\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://alliedhome/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.shopnav.com/q.cgi?q=
O2 - BHO: Band Class - {0007522A-2297-43C1-8EB1-C90B0FF20DA5} - C:\WINNT\enhtb.dll
O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\SYSTEM32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DellTouch] C:\WINNT\MMKeybd.exe
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [sureshotpopupkiller] "C:\Program Files\Stop-the-Pop-Up\stopthepop.exe" -minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [xhtxnvvd] C:\WINNT\system32\dsxsva.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [satmat] C:\WINNT\satmat.exe
O4 - HKLM\..\Run: [Enh Win Updt] C:\WINNT\enhupdt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {1ED48504-8834-11D5-AC75-0008C73FD642} (ProductView Express) - file://C:\Program Files\proeWildfire\i486_nt\obj\pvx_install.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} - http://www.autodesk.com/global/expressviewer/installer/ExpressViewerSetup.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktanks/BTDownloadCtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = API.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = API.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = API.local
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: 3Com DMI Agent (3ComDMIService) - 3Com Corporation - C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINNT\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
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Geekgirl
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« Reply #1 on: April 26, 2005, 11:53:03 PM »

Hello and Welcome to MyTechSupport.ca

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.


Get the plug-in for fixing VX2 variants. You can download it at this SITE
 To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.

Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Scan your pc with one of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall.  Be sure to put a check the box beside AutoClean.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there.  Download CleanUp! (Alternate Link if main link don't work) and install it. You will use this later.


Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).

Go into Hijack This->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one (You must kill them one at a time).

C:\WINNT\enhupdt.exe


Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:

Ebates_MoeMoneyMaker


Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://alliedhome/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?uid=135076051&id=1.00
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.shopnav.com/q.cgi?q=

O2 - BHO: Band Class - {0007522A-2297-43C1-8EB1-C90B0FF20DA5} - C:\WINNT\enhtb.dll
O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll (file missing)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [xhtxnvvd] C:\WINNT\system32\dsxsva.exe
O4 - HKLM\..\Run: [satmat] C:\WINNT\satmat.exe
O4 - HKLM\..\Run: [Enh Win Updt] C:\WINNT\enhupdt.exe

O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)

O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
Please remember to close all other windows, including browsers then click Fix checked.



 Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINNT\ enhupdt.exe
C:\WINNT\enhtb.dll
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\ Setup.dll
C:\WINNT\system32\dsxsva.exe
C:\WINNT\satmat.exe
C:\WINNT\enhupdt.exe
C:\Program Files\Ebates_MoeMoneyMaker\



Run CleanUp! and click on CleanUp! button.  When it asks you if you want to logoff, click on Yes.
Empty your Recycle Bin.

Reboot your System in normal mode.

Please post a fresh Hijack This log so that we can check if your system is clean.

« Last Edit: April 27, 2005, 12:11:29 AM by Geekgirl » Logged




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« Reply #2 on: April 27, 2005, 06:01:43 PM »

Thank you Geekgirl!:)!  Your response saved me from pulling my hair out.  I think that my problem has been solved.  I have rebooted a few times and rerun Ad-Aware and Pest Patrol and both come back clean.  Please see my HJT log below.

A few notes...After running the VX2 Cleaner, Spybot (with the DSO Exploit Fix), Panda, and Housecall several of the things I was suppose to kill/remove/fix were not there.  I'm assuming the programs took care of them.  Also, I could not find enhupdt.exe or enhtb.dll, but did find enhtb.exe in my winnt directory so I copied it to a floppy and deleted it.  Is it something I need?



 Scan saved at 12:15:53 PM, on 4/27/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Nhksrv.exe
C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINNT\MMKeybd.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\WINNT\system32\ctfmon.exe
C:\hjt\hijackthis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\SYSTEM32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DellTouch] C:\WINNT\MMKeybd.exe
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [sureshotpopupkiller] "C:\Program Files\Stop-the-Pop-Up\stopthepop.exe" -minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: {1ED48504-8834-11D5-AC75-0008C73FD642} (ProductView Express) - file://C:\Program Files\proeWildfire\i486_nt\obj\pvx_install.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} - http://www.autodesk.com/global/expressviewer/installer/ExpressViewerSetup.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktanks/BTDownloadCtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = API.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = API.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = API.local
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: 3Com DMI Agent (3ComDMIService) - 3Com Corporation - C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINNT\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

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« Reply #3 on: April 27, 2005, 06:37:22 PM »

Dont think you needed it...there is only 1 entry to have HJT fix.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).


Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab



Other than that your log looks clean. Are you having any problems, if not you should be set to go.



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« Reply #4 on: May 02, 2005, 07:26:44 PM »

I fixed the last entry you recommended and everything seems to be good.  Thanks again for your help!!!
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« Reply #5 on: May 02, 2005, 07:39:10 PM »

Your Welcome Thank You for visiting MyTechSupport.ca Grin
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