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Author Topic: Eternal Hard Drive won't read  (Read 1117 times)
najk9d
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« on: May 11, 2005, 04:01:03 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: windows xp
Problem Application Name & Version:
Problem Hardware Make & Model: acom data 80 GB external hard drive
Error Messages:



I crashed my car about a week ago and my external hard drive was in a bag in my trunk. There appears to be no damage to it physically. There is no rattling sound when I shake it lightly. It turns on, but my computer recognizes it as a USB Mass Storage Device and will not read it. I have been using this hard drive with my laptop for a year now and have lots of music and info stored on it. Is there any way for me to get it to work or somehow get the data out of it? Thanks.
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Ageless
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« Reply #1 on: May 11, 2005, 06:27:00 PM »

Have you tried to reinstall the drivers for this external harddrive? I assume you connect it through USB, so try to reinstall the drivers as you did the first time you used the drive.
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najk9d
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« Reply #2 on: May 11, 2005, 08:19:39 PM »

I tried this and it was unsuccessful.
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« Reply #3 on: May 11, 2005, 09:10:56 PM »

Have you tried it on a different PC? Or ask a PC shop to test it for you, see what they say it comes up as. If still a USB mass storage device without a name (an external HDD on USB is a Mass storage device), lasdt thing you may try is uninstall your drivers and reinstall them (after a reboot). See if it comes up correctly.

If still not, then the only last option I see is check the harddrive internally on a PC, but that would mean to take it out of its caddy. If you haven't checked for warranty yet, this may be the time to do so. See if you have warranty on the drive and send it back.
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