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Author Topic: Friend has problems with his computer  (Read 939 times)
nortely
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« on: May 16, 2005, 01:37:25 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:win xp
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:Friends computer can't get on internet. I was hoping someone would look at a hijack this file and help him out.
Logfile of HijackThis v1.97.7
Scan saved at 6:03:42 PM, on 5/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\QuickTime\qttask.exe
C:\documents and settings\kasper\local settings\temp\G.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\WINDOWS\System32\2ndsrch0.exe
C:\windows\Bjn.exe
C:\documents and settings\kasper\local settings\temp\w1.exe
C:\documents and settings\kasper\local settings\temp\OPrdS.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rrrnkz.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\spuocx.exe
C:\WINDOWS\system32\spmocmgr.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
c:\windows\system32\chbbozx.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\LVComS.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\DOCUME~1\Kasper\LOCALS~1\Temp\Rar$EX00.710\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\System32\cdsm32.dll
F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {00000049-8F91-4D9C-9573-F016E7626484} - (no file)
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: (no name) - {32A21964-464B-367E-6556-88782E6FFE49} - C:\PROGRA~1\SIGNDO~1\mapiblah.exe (file missing)
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Kasper\Local Settings\Temp\kpBdUekxZ.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSWPlauncher] C:\PROGRA~1\COMETS~1\Platform\Bin\comet.exe  /app:SSWPlauncher
O4 - HKLM\..\Run: [G] C:\documents and settings\kasper\local settings\temp\G.exe
O4 - HKLM\..\Run: [mlktwj] C:\WINDOWS\mlktwj.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\System32\automove.exe
O4 - HKLM\..\Run: [HGk] C:\documents and settings\kasper\local settings\temp\HGk.exe
O4 - HKLM\..\Run: [5c3d6121cb99] C:\WINDOWS\System32\2ndsrch0.exe
O4 - HKLM\..\Run: [bias 64 funk 32] C:\Documents and Settings\All Users\Application Data\FORD PROXY BIAS 64\Boldball.exe
O4 - HKLM\..\Run: [Bjn] C:\windows\Bjn.exe
O4 - HKLM\..\Run: [cEYiJ] C:\documents and settings\kasper\local settings\temp\cEYiJ.exe
O4 - HKLM\..\Run: [1zNWcsIF] C:\documents and settings\kasper\local settings\temp\1zNWcsIF.exe
O4 - HKLM\..\Run: [w1] C:\documents and settings\kasper\local settings\temp\w1.exe
O4 - HKLM\..\Run: [OPrdS] C:\documents and settings\kasper\local settings\temp\OPrdS.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\rrrnkz.exe
O4 - HKLM\..\Run: [adnqurbi] c:\windows\system32\adnqurbi.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [x3Fk33Q] spuocx.exe
O4 - HKLM\..\Run: [PSPVideo9] C:\Program Files\pspvideo9\pspvideo9.exe -t
O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\system32\yyykca.exe
O4 - HKLM\..\Run: [qpekjwz] c:\windows\system32\chbbozx.exe
O4 - HKCU\..\Run: [g0wqRTcnR] spmocmgr.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab30149.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38026.6561921296
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://www.smgradio.com/core/player/abasetup144.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab30149.cab


Thanks
Nort



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NORT
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« Reply #1 on: May 16, 2005, 01:50:41 AM »

There are some bad problems in here.Will you update to HJT v1.99.1 and post a fresh log. In the mean time.....

Download and run Adaware,SpyBot & CWShredder (check for updates) for a preliminary cleanup first.Some files below may not be present after running the above programs.Full instructions below.

How to setup Ad-Aware

Download Ad-Aware
 Save aawsepersonal.exe into its own directory, NOT in a TEMPorary folder or on the Desktop. I recommend c:/program files/Adaware/
Doubleclick aawsepersonal.exe. Make sure to direct the program to install in the c:/program files/adaware/ directory, NOT the default directory.
Open AdAware from Start | Programs | Lavasoft | AdAware.
Select <Check for updates now>, <Proceed>
After installation, run the program and click the start button.Then click the next button. This lets ad-aware scan your computer.
After ad-aware is done running, hit the next button. Then right click the area with the listed spy ware objects.Choose the "Select all objects" option.
At this point all the boxes next to the items should be checked. Then hit the next button.
It will ask if you want to delete the selected objects. Hit the Okay button.
Now most of the spyware should have been deleted from your hard drive.

----------------------------------------------------------------------

How to setup Spybot Search & Destroy

Download SpyBot
Save spybotsd13.exe into its own directory, NOT in a TEMPorary folder or on the Desktop.
I recommend c:/program files/spybot/
Doubleclick spybotsd13.exe. Make sure to direct the program to install in the c:/program files/spybot/ directory, NOT the default directory.
Open Spybot from Start | Programs | Spybot | Spybot S&D
Select <Search for Updates>. Let it install all updates. This is very important!
Select <Immunize>
Select <Check for Problems>
Check all entries that are in RED. Only RED, NOTHING ELSE. For your records, write/print out each item that you have fixed. Date it.
Select <Fix Selected Problems>
Close Spybot//

---------------------------------------------------------------------

How to install and run CWShredder

Download CWShredder
Choose the stand alone version. This is free.
Save cwshredder.exe into its own directory, NOT in a TEMPorary folder or on the DESKTOP.
I recommend, c:/program files/CWShredder/
Close all browsers
Unzip into same directory
Doubleclick CWSInstall.exe
Click <Check for updates> and let it install all updates
Click <Fix>
Click <Next>
Close CWShredder//

----------------------------------------------------------------------

When all of the above has been done.....

Download rkfiles

Unzip the files to a folder of its own.
It needs to be run in safe mode for it to work correctly.
REBOOT INTO SAFE MODE...--> How to reboot to Safe Mode -->(reboot and tap F8 immediately after BIOS screen ( the Bios screen is the first black and white screen you see)....choose Safe Mode from menu)

Reboot into safe mode......Open the folder and run the RKFILES.BAT
It will take 10 minutes or so.....when the the text opens, with the results, save and copy the log. The output will be displayed and saved in c:\log.txt.

Run HijackThis in Safe mode and make a new HT log, too please.

Reboot computer back to a normal mode and post the C:\Log.txt please and the hijackthis log made in safe mode.
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« Reply #2 on: May 16, 2005, 02:59:52 AM »

I will get this over to his computer tommorow. Thanks Pancake you'r help is greatly appreciated.

Nort
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