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July 13, 2020, 03:58:37 AM
 

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Author Topic: msn and secure site problems...  (Read 1108 times)
Tobi
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« on: May 19, 2005, 05:11:30 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP
Problem Application Name & Version: MSN Messenger, Hotmail...any secure site
Problem Hardware Make & Model:
Error Messages: The server is temporarily unavailable try again later.....and....This page cannot be displayed...




Ok, here is my problem...everything working so cool.  Antivirus was going to expire so I upgraded to Norton Antivirus with Internet Security.  Everything was working fine with all of this and then I did a full scan of my computer.  It detected threats and recommended I get rid of them, with back ups in my quaranteen so this is what I did.  Now I can not sign into MSN messanger, hotmail, msn explorer, cannot do internet banking or sign into any seemingly secure site as far as I can tell.  My yahoo account still works.  So what did I delete and how can I get it back??  HELP ME PLEASE!!  I am living in Taiwan and MSN is my access back to Canada!
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Ageless
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« Reply #1 on: May 20, 2005, 02:51:08 PM »

Well, I would say that overzealous Norton has struck again. I'm not sure how you can get everything back, without having to remove NAV & NIS, but if that's the only way, would you be willing to do it?
Have you checked the Symantec Knowledge Base and if not and you want us to do it, could you leave the version of NAV and NIS that you have?
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Jord.
Tobi
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« Reply #2 on: May 20, 2005, 03:39:29 PM »

I have the 2005 version of NAV and NIS....I just upgraded last week.  I tried to check the symantic knowledge base but I couldn't find anything that helped my problem and when I tried to submit my paticular problem it comes up with the "This page cannot be displayed"  message....
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Tobi
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« Reply #3 on: June 21, 2005, 02:09:32 AM »

Just to let you know, I fixed the problem.  I ended up having to update my Microsoft XP with the disk that came with my computer..it was very easy to do and fixed the problem!  So it is a suggestion I suppose if someone else finds themselves in this predicament...now just to make sure I watch my antivirus so it doesn't happen again!
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