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Author Topic: shdock.dll/dnserror.htm  (Read 2839 times)
mrglbtalk
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« on: May 25, 2005, 01:59:58 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows 2000
Problem Application Name & Version: IE6 and Firefox1.0
Problem Hardware Make & Model:
Error Messages:



Hello I have the same IE problem, as my IE works intermittently, giving me 5-10 minutes blocks of dns errors and most sites do not turn up. This is especially true when I click on a hyperlink and IR/FireFox both produce an error page. I paste my silent runners log file here for your perusal and kind assistance, please. Both AdAware and SpyBot have found nothing. Thank you.

################################

"Silent Runners.vbs", revision 37, http://www.silentrunners.org/
Operating System: Windows 2000
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"internat.exe" = "internat.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Synchronization Manager" = "mobsync.exe /logon" [MS]
"AtiPTA" = "atiptaxx.exe" ["ATI Technologies, Inc.]
"ADUserMon" = "C:\Program Files\Iomega\AutoDisk\ADUserMon.exe" ["Iomega Corporation]
"Iomega Startup Options" = "C:\Program Files\Iomega\Common\ImgStart.exe" ["Iomega Corporation]
"Iomega Drive Icons" = "C:\Program Files\Iomega\DriveIcons\ImgIcon.exe" ["Iomega]
"Deskup" = "C:\Program Files\Iomega\DriveIcons\deskup.exe" ["Iomega]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc.]
"WinFaxAppPortStarter" = "wfxsnt40.exe" [MS]
"HPDJ Taskbar Utility" = "C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe" ["HP]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc.]
"ShowIcon_Vosonic_USB Media Device Driver v1.19r003" = ""C:\Program Files\USB Media\shwicon.exe" -t"Vosonic\USB Media Device Driver v1.19r003"" ["MyComp]
"mswspl" = ** WARNING! empty or invalid data **
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o.]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation]
"Symantec NetDriver Monitor" = "C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer" ["Symantec Corporation]
"SSC_UserPrompt" = "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" ["Symantec Corporation]
"QD FastAndSafe" = ** WARNING! empty or invalid data **
"AcctMgr" = "C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup" ["Symantec Corporation]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx" [empty string]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Spybot\SDHelper.dll" ["Safer Networking Limited]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = "Google Toolbar Helper" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar2.dll" ["Google Inc.]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "CNavExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll" ["Symantec Corporation]
{CE000992-A58C-4441-8938-744CD72AB27F}\(Default) = "i-Nav IDN Resolver"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll" ["VeriSign, Inc.]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\System32\hticons.dll" ["Hilgraeve, Inc.]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" ["WinZip Computing, Inc.]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" ["WinZip Computing, Inc.]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" ["WinZip Computing, Inc.]
"{c7745760-8ead-11ce-b750-02608ca5202c}" = "IomegaWare Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Iomega\Shell\ImgMenu.dll" ["Iomega Corp.]
"{c7745761-8ead-11ce-b750-02608ca5202c}" = "IomegaWare Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Iomega\Shell\ImgProp.dll" ["Iomega Corp.]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealOne Player\rpshellext.dll" ["RealNetworks]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{57A17733-E8D6-11D1-B1FF-99A7A7FEB94A}" = "IconFactTemp.IconHandlerFactory"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Corel\Gallery\Gallery\Programs\CNSFlt80.dll" ["Corel Corporation]
"{57A17730-E8D6-11D1-B1FF-99A7A7FEB94A}" = "NSFiltManDll.FiltManCom"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Corel\Gallery\Gallery\Programs\CNSFlt80.dll" ["Corel Corporation]
"{0E6C58A9-F592-4862-B35F-CA45E24003B3}" = "CloneCD"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\CloneCD\ElbyVCDShell.dll" ["Elaborate Bytes]
"{A68865DD-EE3C-4442-9BE9-1BAB2576E3FA}" = "NOMAD Explorer"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Creative\Nomad\NOMAD Explorer\CTJBNS.DLL" ["Creative Technology Ltd]
"{CE000992-A58C-4441-8938-744CD72AB27F}" = "i-Nav IDN Resolver"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll" ["VeriSign, Inc.]
"{CE000994-A58C-4441-8938-744CD72AB27F}" = "i-Nav IDN SearchHook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll" ["VeriSign, Inc.]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o.]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o.]
"{57C51AF9-DEF7-11D3-A801-00C04F163490}" = "Ghost Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton Ghost\GhoShExt.dll" ["Symantec Corporation]


Enabled Active Desktop and Wallpaper:
-------------------------------------

Active Desktop is enabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


Startup items in "Administrator" & "All Users" startup folders:
---------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Acrobat Assistant" -> shortcut to: "C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe" ["Adobe Systems Inc.]
"Adobe Gamma Loader" -> shortcut to: "C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc.]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"Norton AntiVirus - Scan my computer - Administrator" -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\NAVW32.EXE /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation]
"Norton AntiVirus - Scan my computer" -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation]
"Norton SystemWorks One Button Checkup" -> launches: "C:\Program Files\Norton SystemWorks\OBC.exe /CUSTOM /SCHEDULE" ["Symantec Corporation]
"Symantec Drmc" -> launches: "C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe /CUSTOM /SCHEDULE" [null data]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\rnr20.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\nwprovau.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\msafd.dll [MS], 01 - 03, 06 - 24
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {CLSID}\(Default) = "&Google"
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar2.dll" ["Google Inc.]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {CLSID}\(Default) = "&Google"
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar2.dll" ["Google Inc.]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {CLSID}\(Default) = "&Google"
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar2.dll" ["Google Inc.]

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {CLSID}\(Default) = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll" ["Symantec Corporation]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\system32\msjava.dll" [MS]

{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AOL Instant Messenger (TM)"
"Exec" = "E:\AIM95\aim.exe" ["America Online, Inc.]

{B863453A-26C3-4E1F-A54D-A2CD196348E9}\
"ButtonText" = "ICQ Lite"
"MenuText" = "ICQ Lite"
"Exec" = "C:\Program Files\ICQLite\ICQLite.exe" ["ICQ Ltd.]

{CE000992-A58C-4441-8938-744CD72AB27F}\
"ButtonText" = "i-Nav Help"
"MenuText" = "i-Nav Help"
"Exec" = "http://idn.verisign-grs.com/plug-in/support/index.jsp" [file not found]

{CE000996-A58C-4441-8938-744CD72AB27F}\
"MenuText" = "i-Nav Options"
"CLSIDExtension" = "{CE000996-A58C-4441-8938-744CD72AB27F}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll" ["VeriSign, Inc.]

{F4FBA929-A891-492C-A0F6-5C79CC4F1742}\
"ButtonText" = "HiDownload"
"Exec" = "C:\Program Files\HiDownload\hidownload.exe" ["HiDownload Software]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o.]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o.]
Creative Service for CDROM Access, Creative Service for CDROM Access, "C:\WINNT\system32\CTSvcCDA.EXE" ["Creative Technology Ltd]
GhostStartService, GhostStartService, "C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE" ["Symantec Corporation]
Iomega Active Disk, _IOMEGA_ACTIVE_DISK_SERVICE_, ""C:\Program Files\Iomega\AutoDisk\ADService.exe"" ["Iomega Corporation]
Iomega App Services, Iomega App Services, ""C:\PROGRA~1\Iomega\System32\AppServices.exe"" ["Iomega Corporation]
Norton AntiVirus Auto Protect Service, navapsvc, ""C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe"" ["Symantec Corporation]
Norton Unerase Protection, NProtectService, "C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE" ["Symantec Corporation]
PPPoE Service, PPPoEService, "C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe" [null data]
SAVScan, SAVScan, "C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe" ["Symantec Corporation]
Speed Disk service, Speed Disk service, "C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE" ["Symantec Corporation]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation]
VeriSign Updater, navi, "C:\Program Files\VeriSign\NAVI\naviagent.exe uimode=agentupdate" ["VeriSign, Inc.]
ZipToA, ZipToA, "C:\WINNT\System32\ZipToA.exe /S" ["Iomega Corporation]


----------
This report excludes default entries except where indicated.
To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
----------
Logged

 
Cactus
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« Reply #1 on: May 25, 2005, 02:25:38 AM »

Hello mrglbtalk .. Smiley

Can you please Download Hijackthis Ver. 1.99.1
---Important---Create a permanent folder
EG---- Open MyDocuments----Right click an empty spot and select NEW---Folder----Name the new folder HJT ---this is where you will want to save Hijackthis too, also, backups will be stored there.
Download from here
http://aumha.org/downloads/hijackthis.exe

Do a SCAN----Scan will change to SAVE LOG----copy and paste the WHOLE contents of the log
here... Don't try and fix anything yet----most entries are harmless and needed.

Cactus  
Logged

**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
mrglbtalk
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« Reply #2 on: May 25, 2005, 02:53:16 AM »

Here it is! Looks clean, eh?

Logfile of HijackThis v1.99.1
Scan saved at 10:34:46 PM, on 24/05/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\CTSvcCDA.EXE
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\Program Files\VeriSign\NAVI\naviagent.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\MSTask.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\ZipToA.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\wfxsnt40.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\USB Media\shwicon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINNT\system32\ntvdm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\OPScan.exe
E:\Software\Utilities\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/r/m1
R3 - URLSearchHook: i-Nav IDN SearchHook - {CE000994-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: i-Nav IDN Resolver - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShowIcon_Vosonic_USB Media Device Driver v1.19r003] "C:\Program Files\USB Media\shwicon.exe" -t"Vosonic\USB Media Device Driver v1.19r003"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All Files by HiDownload - C:\Program Files\HiDownload\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\Program Files\HiDownload\HDGet.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google AdSense Preview Tool - http://pagead2.googlesyndication.com/pagead/preview/en/preview.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: AOL Instant Messenger (TM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\AIM95\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: (no name) - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra 'Tools' menuitem: i-Nav Options - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\Program Files\HiDownload\hidownload.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {140F03AE-0588-11D4-BD45-0050048A82BF} (eShare Web Collaboration Class) - http://ec112.ecicorp.com/netagent/objects/emagic.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://www.pulse3d.com/players/english/5.2/win/PulsePlayer5.2AxWin.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/dj/qdiagh.cab?223
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTSvcCDA.EXE
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINNT\System32\IomegaAccess.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: VeriSign Updater (navi) - VeriSign, Inc. - C:\Program Files\VeriSign\NAVI\naviagent.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\SYMPAT~1\ACCESS~1\app\pppoeservice.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINNT\System32\ZipToA.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe



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Cactus
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« Reply #3 on: May 29, 2005, 02:45:53 PM »

Set Windows to show Hidden files and folders
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.



**(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders. This is where it will save the backup files needed if there's a problem.)**


Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following: (They may or may not be there)


internat.exe



Close all other open Windows and have HiJackThis Fix:


R3 - URLSearchHook: i-Nav IDN SearchHook - {CE000994-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll

O2 - BHO: i-Nav IDN Resolver - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll

O4 - HKCU\..\Run: [internat.exe] internat.exe

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll

O9 - Extra button: (no name) - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll
O9 - Extra 'Tools' menuitem: i-Nav Options - {CE000996-A58C-4441-8938-744CD72AB27F} - C:\Program Files\VeriSign\i-Nav\i-nav_4_2_1.dll

O16 - DPF: {140F03AE-0588-11D4-BD45-0050048A82BF} (eShare Web Collaboration Class) - http://ec112.ecicorp.com/netagent/objects/emagic.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O23 - Service: VeriSign Updater (navi) - VeriSign, Inc. - C:\Program Files\VeriSign\NAVI\naviagent.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)


Now delete these Folders or Files that are Highlighted: (You may need enable "Show all Files" and disable "Hide System Files" in Windows Explorer / Tools / Folder Options / View Tab)  

C:\WINNT\system32\internat.exe



Now, empty all your TEMP Folders / Temporary Internet Files Folder and then empty your "Recycle Bin" and Reboot.



Before opening your browser goto START>CONTROL PANEL>INTERNET OPTIONS and make sure your Homepage is correct,if not ,type the URL you would like in the HomePage box.



Now re-run HJT and post a new logfile back here.


Cactus  
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**PLEASE**.....do not post your hijack log in someone else's thread. Start a separate thread HERE! Thank you.

cactus@mytechsupport.ca

My System Specs

Avg Antivirus::Ad-Aware::Spybot::Windows Update::Recuva
Malwarebytes::SUPERAntiSpywareFREE
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