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Author Topic: hipservices hotmail hijack on Mac OS 10.3.8  (Read 696 times)
diegoJ
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« on: June 26, 2005, 05:28:09 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Mac OS 10.3.8
Problem Application Name & Version:  Hotmail (Passport Account)
Problem Hardware Make & Model: G5
Error Messages: Asks you to type in their letters for your password, says "hipservice" in the URL, tries to take you to phoney change password page it seems



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Geekgirl
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« Reply #1 on: June 29, 2005, 11:28:50 PM »

Hello and Welcome to MyTechSupport.ca

Please follow these instructions

Scan your pc with 2 of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall  Be sure to put a check the box beside AutoClean
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Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
 To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.
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Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Also Download and install:  HiJackThis.

(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder would be in My Documents, as this is where it will save the backup files needed if there's a problem.)

Then doubleclick HijackThis.exe, and hit "Do A System Scan And Save Log". Make sure all Windows and Browsers are closed.
When the scan is finished, best to save your text file in the same folder as where you put HiJackthis.
Copy/Paste the info from your saved Hijackthis log file into this thread
« Last Edit: June 29, 2005, 11:29:37 PM by Geekgirl » Logged




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