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Author Topic: OE Blocked Senders List problem  (Read 1509 times)
ArtSluver
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« on: June 27, 2005, 07:23:38 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Win 98se
Problem Application Name & Version: OE
Problem Hardware Make & Model:
Error Messages:



Hi,

My blocked senders list in Outlook Express is resetting itself each time the computer is rebooted. ie it deletes all the blocked senders and has nothing in the list.

Thanks in advance.

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Cactus
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« Reply #1 on: June 28, 2005, 02:34:11 AM »

First, close OE and open the registry by going to Start/Run and typing in "regedit" (without the quotes)


Locate the "Block Senders" key. It should be here...

HKEY_CURRENT_USER
Identities/{big long number}
Software
Microsoft
Outlook Express/version
Block Senders


All of your old entries are probably there under "Mail/Criteria". Scroll down to the last few entries since these are the most likely culprits
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ArtSluver
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« Reply #2 on: June 28, 2005, 03:23:10 AM »

Hi Cactus,

Thanks for your help as usual!

I have a couple of thousand addresses in there it seems. I deleted about 100 or so, but no difference. How did I corrupt this list? I don't know if I did anything differently than usual. Also, in the registry the folder under outlook is labeled 5.0 yet I am running 6.0, why is that displaying this way?

So should I now just click on the block senders folder and delete the whole thing with all its contents? Will it then recreate the folder next time I start OE?

Cheers!
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Cactus
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« Reply #3 on: June 28, 2005, 03:34:51 AM »

Yes it will .. Smiley

Open Outlook Express and see if your blocked sender list is back. If not,Close OE, then go back to the registry then right-click "Blocked Senders" and Delete then close the registry.


Cactus
« Last Edit: June 28, 2005, 03:37:53 AM by Cactus » Logged

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« Reply #4 on: June 28, 2005, 03:54:34 AM »

Hi Cactus,

Thanks for your help, it worked, and my blocked senders list is still there when I reboot. I did lose my thousand of addresses, guess I will rebuild it slowly - with 25-50 a day it should take me only a couple of months.

Any idea how the registry could have got corrupted?

Once again thanks for all your help as usual.

Cheers, Arthur
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« Reply #5 on: June 28, 2005, 04:55:22 AM »

Most likely from Spyware,Trojan or Virus that replicated,altered or deleted files or/and Reg Keys.That's only my opinion,I can't pin-point what happened but I am glad it's working for now .. Grin


Cactus
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« Reply #6 on: June 29, 2005, 05:38:48 AM »

Hi Cactus,

Pretty sure it isn't one of those as my system is locked down pretty tight, with the anti-virus, firewall, windows updates, and 3 spyware programs, and I run all the checks on it weekly and they always come out clean.

Thanks again for your help.

Cheers!
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