[stevemair]

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



Hi there, I know I am probably the millionth person to ask for help with this but hope one of you still has the inclination to give me five minutes. I have pasted the Log file below and await ya help if you can help a Kiwi from New Zealand I'd be most appreciative.

Thanks a couple of million
Steve



Logfile of HijackThis v1.99.1
Scan saved at 12:05:39 p.m., on 05/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\system32\PDFCreatorMessages.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\winzc.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\System32\w?wexec.exe
C:\Program Files\paae\llad.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\WINDOWS\system32\netgt.exe
C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
C:\Documents and Settings\Manson\Desktop\New Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O2 - BHO: Class - {C8C69528-DCF0-EAE8-04F8-ADE94307B6EE} - C:\WINDOWS\ipig.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ngrarih] C:\WINDOWS\ngrarih.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [NAVNet] "C:\DOCUME~1\Manson\LOCALS~1\Temp\25.tmp" /m
O4 - HKLM\..\Run: [winzc.exe] C:\WINDOWS\winzc.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [Yvd] C:\WINDOWS\System32\w?wexec.exe
O4 - HKCU\..\Run: [Babo] C:\Program Files\paae\llad.exe
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OKI LPR Utility.lnk = C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GoogleToolbar.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.jdi.co.nz
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccessVerisign/ie/bridge-c15.cab
O16 - DPF: {7149E79C-DC19-4C5E-A53C-A54DDF75EEE9} - http://cabs.media-motor.net/cabs/diamond.cab
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F

[Geekgirl]

Hello and Welcome to MyTechSupport.ca

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

You have placed HJT on your Desktop. Please move to a proper location before doing the fix.
(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder would be in My Documents, as this is where it will save the backup files needed if there's a problem.)


Download AboutBuster and unzip it to a folder on your the Desktop. Do not run it yet!


The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there.  Download CleanUp! (Alternate Link if main link don't work) and install it. You will use this later.


Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).

Go into Hijack This->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one (You must kill them one at a time).

C:\WINDOWS\winzc.exe
C:\WINDOWS\System32\w?wexec.exe
C:\Program Files\paae\llad.exe
C:\WINDOWS\system32\netgt.exe


Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ipmls.dll/sp.html#55135
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {C8C69528-DCF0-EAE8-04F8-ADE94307B6EE} - C:\WINDOWS\ipig.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O4 - HKLM\..\Run: [ngrarih] C:\WINDOWS\ngrarih.exe
O4 - HKLM\..\Run: [NAVNet] "C:\DOCUME~1\Manson\LOCALS~1\Temp\25.tmp" /m
O4 - HKLM\..\Run: [winzc.exe] C:\WINDOWS\winzc.exe
O4 - HKCU\..\Run: [Yvd] C:\WINDOWS\System32\w?wexec.exe
O4 - HKCU\..\Run: [Babo] C:\Program Files\paae\llad.exe
  O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GoogleToolbar.dll/cmtrans.html  
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
  O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm  
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccessVerisign/ie/bridge-c15.cab
O16 - DPF: {7149E79C-DC19-4C5E-A53C-A54DDF75EEE9} - http://cabs.media-motor.net/cabs/diamond.cab
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall /xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F

[stevemair]

Hey there Geek Girl. You are surely the hottest thing in computer fixing land I've found. Big ups to you for replying to my message. I've worked through your very easily followed instructions and here are the two log Files you asked me to paste in. First is the About Buster file and then the Hijack Log.

Again thanks a million for replying to my 'issues', you're the greatest

AboutBuster 5.0 reference file 28
Scan started on [14/07/2005] at [8:16:14 a.m.]
------------------------------------------------
Removed Stream! C:\WINDOWS\drvxl32.INI:oedium
Removed Stream! C:\WINDOWS\drvxl32.INI:zldhrs
Removed Stream! C:\WINDOWS\Greenstone.bmp:uvvywp
Removed Stream! C:\WINDOWS\KB824105.log:xwzbcw
Removed Stream! C:\WINDOWS\KB835732.log:hfspcb
Removed Stream! C:\WINDOWS\KB839643.log:qfnffe
Removed Stream! C:\WINDOWS\KB841356.log:goomyw
Removed Stream! C:\WINDOWS\KB841533.log:byqxbr
Removed Stream! C:\WINDOWS\KB873333.log:tzjcdc
Removed Stream! C:\WINDOWS\nsw.log:tihjhm
Removed Stream! C:\WINDOWS\OEWABLog.txt:gzzhfg
Removed Stream! C:\WINDOWS\OPHCW.INI:vserde
Removed Stream! C:\WINDOWS\orun32.ini:zasmaq
Removed Stream! C:\WINDOWS\Q323255.log:guhczr
Removed Stream! C:\WINDOWS\Q329170.log:ymzpuc
Removed Stream! C:\WINDOWS\zdbui32.ini:wnppju
Removed Stream! C:\WINDOWS\_default.pif:irlpyh
------------------------------------------------
Removed File! : C:\Windows\isfnb.dat
Removed File! : C:\Windows\System32\lzdfj.dat
Removed File! : C:\Windows\System32\ogstz.dat
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 8:16:42 a.m.


AboutBuster 5.0 reference file 28
Scan started on [14/07/2005] at [8:20:22 a.m.]
------------------------------------------------
No Ads Found!
------------------------------------------------
No Files Found!
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 8:20:39 a.m.


Logfile of HijackThis v1.99.1
Scan saved at 8:38:11 a.m., on 14/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\system32\PDFCreatorMessages.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Manson\My Documents\Hijack Fix\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\windows\googletoolbar.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN

Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN

Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared

Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN

Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared

Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OKI LPR Utility.lnk = C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links -

res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page -

res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.jdi.co.nz
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program

Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} -

http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program

Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program

Files\AutoCAD LT 2002\AcPreview.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) -

http://chat.msn.com/controls/msnchat45.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F

[Geekgirl]

Hello again, we have a few more things to clean up.
I have to ask you, did you set IE to run at startup? If so ignore the one entry in the HJT fix.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.


Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).



Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE


This entry should be fixed if 'http://www.jdi.co.nz' is not your PC-manufacturer or your 'Internet-Service-Provider (ISP)'.
O14 - IERESET.INF: START_PAGE_URL=http://www.jdi.co.nz




O23 - Service: Remote Procedure Call (RPC) Helper ( 11F

[stevemair]

Hey there again. Thanks for getting back to me so quickly on this. I ran through everything you said and also jdi did make the computer so ignored that one. Thanks heaps for your contribution. Please let me know if I am completely comtainate free.... fingers x'ed

Logfile of HijackThis v1.99.1
Scan saved at 10:59:13 a.m., on 14/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\system32\PDFCreatorMessages.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Manson\My Documents\Hijack Fix\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OKI LPR Utility.lnk = C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.jdi.co.nz
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F

[Geekgirl]

Im affriad the infection is still there. This is lengthy, please take your time.

PLEASE PRINT OUT THESE INSTRUCTIONS BEFORE PROCEEDING.


Please make sure that you can view all hidden files. Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.


Please download CWShredder.
Save it to its own folder named CWShredder and place it at the root of your C:\drive along with HijackThis.
Don't run it yet, we will use it later.


Download AboutBuster.  
Save it to its own folder named AboutBuster and place it at the root of your C:\drive along with HijackThis.
Double-click AboutBuster.exe and press Update to make sure you have the latest reference file version.
NOTE: You might want to view this AboutBuster tutorial here first before running the tool.
Don't run it yet, we will use it later.


Download and install the latest version of Adaware SE
Please configure the program by following these instructions here.
Before scanning click on "Check for updates now" to make sure you have the latest reference file.
Don't run it yet, we will use it later.



Download the eScan Antivirus Toolkit here.
Save it to the desktop. This program is 10MB in size.
Don't run it yet, we will use it later.



Download and install the Ewido Security Suite
NOTE: The Ewido Security Suite utility will not install on Windows 95, 98, ME, or NT. The minimum system requirements for Ewido Security Suite is: Windows 2000 or Windows XP.
 
Double-click on the new e Ewido shortcut on the desktop to open the program.
On the upper LH side column, click on the Update button.
(This will update the program with all the latest signature files.)
Don't run it yet, we will use it later.


If you are using Windows 2000 or XP, you must first STOP and DISABLE the rogue service:
There are different Display Names to look for:

Workstation NetLogon Service
Remote Procedure Call (RPC) Helper
Remote Access Service
Network Security Service (NSS)

Go to Start>Run and type Services.msc then click Ok.
Scroll down and find one of the bad services described above such as: Remote Procedure Call (RPC) Helper
When you find it, double-click on it.
In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled.
Now hit Apply and then Ok and close any open windows.



If you are using Windows 2000 or XP, Copy the contents of the Quote Box below to Notepad. Name the file as cwsresfix.reg. Change the Save as Type to All Files, Save this file on the desktop. Please DO NOT include the word QUOTE when saving the file.

quote:

Windows Registry Editor Version 5.00 [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA] [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE] [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW] [-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA] [-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE] [-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW] [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_?%AF

« Last Edit: July 13, 2005, 11:50:51 PM by Geekgirl » Logged Girlz Rule ...Boyz Drool ____________________________ ALWAYS BACKUP YOUR REGISTRY BEFORE EDITING

[stevemair]

Hello again Geek Girrrl. I have a problem. I have been away for a couple of weeks (in the US of all places) and didn't get the time to fix my puter before I left. However some colleagues were using my machine and I have returned to find it in much the same condition as before we started this process.

Sorry to use up more of your time but I have done a fresh HijackLog and hope you can repost the fresh solution. I have torn a couple of pieces out of my colleagues as I HAD TOLD THEM....

Thanks
Steve

Logfile of HijackThis v1.99.1
Scan saved at 8:28:20 a.m., on 26/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\system32\PDFCreatorMessages.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\System32\intmonp.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\intmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\intell32.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Manson\My Documents\Hijack Fix\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicksearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp8B38.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll (file missing)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\System32\intell32.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OKI LPR Utility.lnk = C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.jdi.co.nz
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F

[Geekgirl]

Use my last reply and follow those instructions