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Author Topic: explorer.exe error  (Read 697 times)
slymoresio
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« on: July 12, 2005, 12:39:15 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



everytime i turn on my computer an error message appears saying that
explorer.exe has found a problem and will be closed.if i click "don't send" the message appears again ten seconds later. please help.thanks
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Geekgirl
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« Reply #1 on: July 12, 2005, 01:32:28 PM »

Hello and Welcome to MyTechSupport.ca

Lets first see if you have some malware issues

Scan your pc with 2 of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall  Be sure to put a check the box beside AutoClean
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Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
 To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.
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Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Next Run the System File Checker

Go to the Run box on the Start Menu and type in:

sfc /scannow   ( sfc if not reconized)

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. You will need your Windows cd.

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