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Author Topic: Keeps running scan disk.  (Read 1221 times)
smudger
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« on: July 14, 2005, 12:21:46 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP Home Edition
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:




I am running windows xp home edition.
I have just installed a program called easy cd creater 5 onto my pc.  At the end of the installation, it asked me to restart my pc. This I did. The pc then started to run a scan disk. At the end of this, the pc then attempts to start, but after a few seconds it turns off. It then restarts, and runs another scan disk again, then turns off. This process just keeps repeating over and over again. I have inserted my windows xp upgrade disk, in the hope that I may be able to boot up from the disk, but I do not seem to get any option for this.
I am assuming that I might have a virus, so I have contacted Norton for assistance. They have replied by saying that it is caused by corrupt Microsoft files. They have supplied a link for me to use. I have clicked on to this link but have been asked to pay quite a lot for there assistance!
Can anyone please help me resolve this situation?

Thank you.
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passey
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« Reply #1 on: July 14, 2005, 12:23:36 PM »

sounds like a serious problem try taking out the hard drive and daisy chaining the hard drive to another pc and then run a virus scan on it
« Last Edit: July 14, 2005, 12:24:06 PM by passey » Logged

 
smudger
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« Reply #2 on: July 14, 2005, 12:31:45 PM »

Thanks.
What about the currupt microsoft files? Is this likely to be a problem? If so how can that be rectified?

Thanks.
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passey
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« Reply #3 on: July 14, 2005, 12:33:58 PM »

try to find out where the corrupt file is and what it is.

if it is still a problem then try installin that file off ur microsoft cd.

if that does not work talk to me again. on here or msn
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smudger
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« Reply #4 on: July 14, 2005, 01:45:40 PM »

I can't get the pc to boot as it keeps running a scan disk, so how can i get to find out what file is corrupt?

Thanks.

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passey
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« Reply #5 on: July 14, 2005, 02:02:52 PM »

u will have to daisy chain it and then find out after
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Geekgirl
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« Reply #6 on: July 14, 2005, 02:03:07 PM »

Can you boot into Safe Mode (tap F8 while booting)
You may want to choose the Last Known Good Configuration option
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passey
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« Reply #7 on: July 14, 2005, 02:05:18 PM »

good idea
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smudger
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« Reply #8 on: July 15, 2005, 09:30:19 AM »

Hi, I have solved the problem, however it may not have been by the easiest method!
I took out the hard drive and connected another hard drive from another pc, and booted up. Then I swapped them back again. This time when i booted, I was given the option of booting from an earlier time that was safe (can't remember the exact wording) this I did. It ran another scan disk, but this time it seemed to fix some problems and boot up sucessfully. An error message came up that said a drive had been installed that was (I think it said) incompatable, and had been disabled. I am assuming that this was something to do with the easy CD Creater program I had just installed. I immediately uninstalled the Easy CD Creater program.
I have also had as a result, my norton virus and firewall, disabled. This may or may not be a coincidence, however I needed to uninstall them both and reinstall them to get them to work.
Phew!

Thanks.
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passey
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« Reply #9 on: July 15, 2005, 10:13:39 AM »

ok.
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