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Author Topic: auraeco removal  (Read 1345 times)
ram
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« on: August 13, 2005, 02:29:36 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



I need help to removal the auraeco adware.
here is my logfile. Ihope you can help.
thanks
Logfile of HijackThis v1.99.1
Scan saved at 9:04:47 PM, on 8/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\slserv.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\windows\system\bles.exe
C:\WINNT\system32\dg2eiqru.exe
C:\WINNT\dinst.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\system32\xhdsiv.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINNT\System32\svchost.exe
C:\program files\internet explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\highjack\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: BHO Class - {573E8D87-26A8-4FC3-8C89-2792E39F22C8} - C:\WINNT\System32\dsv5.dll
O2 - BHO: CNis*xtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: cnt Class - {E10959A2-8862-4582-973A-05BDAF4E0FE9} - C:\WINNT\System32\ctcnt1.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Bles] c:\windows\system\bles.exe
O4 - HKLM\..\Run: [dg2eiqru] C:\WINNT\system32\dg2eiqru.exe
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [jakrtmt] C:\WINNT\system32\xhdsiv.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) -   - C:\WINNT\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service  (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe

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sUBs
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« Reply #1 on: August 13, 2005, 04:20:35 AM »

Hello and Welcome

You have more than just an Auraeco infection Huh?. Let's see if we can get it out

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.

Please save the following instructions in Notepad. I have customed my instructions on the assumption that you have Notepad 'on'. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your question(s) before proceeding with the fixes. There should not be any open browsers when you are carrying out the procedures below.

IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

Please disable Webroot SpySweeper, as it may hinder the removal of some entries. You can re-enable it after you're clean.
To disable Webroot SpySweeper:
  1. Go to the Options>Program Options
  2. Uncheck Load at Windows Startup
  3. Click Shields & uncheck all items there
  4. Uncheck Home page shield.
  5. Automaticly restore default without notifiction  
  6.  


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Please download these additional files/programs.  Do not run them untill instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.  

CleanUp! - Install.

KillBox v2.0.0.175

Nailfix - Unzip tp a new folder

FindIt's.zip

Process Explorer

DSRFix

UNPLUG YOUR COMPUTER FOM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Run a scan with HiJackThis & locate an entry that looks similar to this...

        C:\WINNT\system32\funkcql.exe   r

The name might be different but it resides in the system32 folder & has the lone alphabet "r" at the end. Take note of the filename & location.

Run Process Explorer and locate name of the file you've just identified in the list of Processes.
Select the process and click Process > Suspend
Leave Process Explorer running with the process suspended


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =  

When doing the fix, you shall be viewing these instructions from Notepad.
Copy the filename/s listed below.
Select/Highlight all the filenames & then click on Notepad's Edit menu & select Copy
    name of the file you've just identified
      C:\WINNT\Nail.exe
    C:\WINNT\System32\dsv5.dll
    C:\WINNT\System32\ctcnt1.dll
    c:\windows\system\bles.exe
    C:\WINNT\system32\dg2eiqru.exe
    C:\WINNT\system32\funkcql.exe
    C:\WINNT\svcproc.exe  

Launch KillBox.exe
Go to the File menu, and choose 'Paste from Clipboard' * this feature does not work on older versons of Killbox
Click the dropdown-arrow next to the "Full Path of File to Delete" field.
Verify that the filenames you pasted are found in there.
 Select/tick the following:
    Replace on Reboot
     Use Dummy
     End Explorer Shell While Killing File
     Unregister dlll Before deleting
    * if it's not grayed out

 Click the RED X button.
 Click Yes at the 'Delete on Reboot' prompt.
 Click Yes at the 'Pending Operations prompt'.

* If you received a message such as: "PendingFileRenameOperations registry data has been removed by external process", you have to restart Windows manually .
* If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run missingfilesetup.exe. Then try Killbox again.



= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

REBOOT TO SAFE MODE
Restart the computer. The computer begins processing a set of instructions known as BIOS.
 As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
 Continue to do so until the 'Windows Advanced Options' menu appears.
 Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Run Nailfix.exe. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Double click on dsrfix.zip & extract the contents to a new folder
Open the folder & double-click on dsrfix.bat
Once dsrfix has completed, it will close on its own

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

CLOSE ALL OTHER PROGRAMS & ALL OPEN WINDOWS

Run a scan with HiJackThis & select/tick the following & click "Fix checked" :

F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: BHO Class - {573E8D87-26A8-4FC3-8C89-2792E39F22C8} - C:\WINNT\System32\dsv5.dll
O2 - BHO: cnt Class - {E10959A2-8862-4582-973A-05BDAF4E0FE9} - C:\WINNT\System32\ctcnt1.dll
O4 - HKLM\..\Run: [Bles] c:\windows\system\bles.exe
O4 - HKLM\..\Run: [dg2eiqru] C:\WINNT\system32\dg2eiqru.exe
O4 - HKLM\..\Run: [otuurse] C:\WINNT\system32\funkcql.exe r
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe    



= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Run Cleanup! with the following configuration:
Click Options...
Move the arrow down to Custom CleanUp!
Put a check next to the following options:
Empty Recycle Bins
Delete Cookies
Delete Prefetch files (Windows XP only)
[X]Scan local drives for temporary files (Please uncheck this option)
Cleanup! All Users
 
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will delete all the files in your temp folders without making a backup

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Run Ewido:(it's important that all windows must be closed)
Click Scanner
Click Complete System Scan to begin scanning.
Click OK when prompted to clean files
With the first file it prompts to clean, select the option: "Perform action on all infections"
Choose clean and click OK.
Once finished, click the Save report button
Save the report to your desktop
Close Ewido
 * Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

REBOOT TO NORMAL MODE

Perform an online scan with Internet Explorer with  Panda ActiveScan - (requires Internet Explorer)
Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
 Click On 'Scan Now'
 Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
 Begin the scan by selecting My Computer
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
 If it finds any malware, it will offer you a report. Click on see report
 Then click Save report
 Post the contents of the report in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan


Download Trend Micro
« Last Edit: August 13, 2005, 04:53:08 PM by sUBs » Logged

 
ram
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« Reply #2 on: August 13, 2005, 04:09:46 PM »

subs,
here is a new log as I have tried a few things since yesterday.
thanks


Logfile of HijackThis v1.99.1
Scan saved at 12:04:33 PM, on 8/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\slserv.exe
C:\WINNT\system32\funkcql.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\windows\system\bles.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINNT\System32\alg.exe
C:\windows\system\bles.exe
C:\windows\system\bles.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\notepad.exe
C:\Documents and Settings\Owner\My Documents\highjack\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: BHO Class - {573E8D87-26A8-4FC3-8C89-2792E39F22C8} - C:\WINNT\System32\dsv5.dll
O2 - BHO: CNis*xtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: cnt Class - {E10959A2-8862-4582-973A-05BDAF4E0FE9} - C:\WINNT\System32\ctcnt1.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Bles] c:\windows\system\bles.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [otuurse] C:\WINNT\system32\funkcql.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) -   - C:\WINNT\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe

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« Reply #3 on: August 13, 2005, 04:55:05 PM »

Ram,

Since there have been changes to your log, I have amended my proposed fix in the original post. Please refer to post#2.

Good luck

sUBs
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« Reply #4 on: August 14, 2005, 07:07:59 PM »

sub
Here is the information I hope you want. My computer is running a little slow. I think there is to many antispyware programs running?

Logfile of HijackThis v1.99.1
Scan saved at 2:50:54 PM, on 8/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Documents and Settings\Owner\My Documents\highjack\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CNis*xtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) -   - C:\WINNT\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe





Microsoft Windows XP [Version 5.1.2600]
The current date is: Sun 08/14/2005
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
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« Reply #5 on: August 14, 2005, 07:26:19 PM »

Your computer is running a bit slow bcos we cleared the prefetch folder in our last pass. Dont worry about it. Windows will rebuild the prefetchers & you should be back up to speed within a few reboots. It you're suffering from a lack of resources, I'll let you know that Symantec is renowned for it's resource sapping programs. Look at your HJT log & you shall see the abundant Symantec autostart entries/services present

Your log is almost clean. We only need to get rid of some remaining ico files left by the infection.

Locate & delete these files..

C:\WINNT\SYSTEM32\kas12312321123.ico
C:\WINNT\SYSTEM32\mac02.ico
C:\WINNT\SYSTEM32\moviesorangecirc1.ico
C:\WINNT\SYSTEM32\xbox31.ico


Next, clear & reset System Restore's cache
  1. click Start >> Run - type SYSDM.CPL & press Enter
  2. Select the System Restore Tab
  3. Tick on the checkbox - Turn off System Restore on all drives
  4. Click Apply
  5. Then untick the same checkbox & click OK  


After you have done that, your system is cleansed. Grin

Here are some tips to keep your computer clean & secure:
  1. Make your Internet Explorer more secure -  This can be done by following these simple instructions:

    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
        Change the Download unsigned ActiveX controls to Disable
        Change the Initialize and script ActiveX controls not marked as safe to Disable
        Change the Installation of desktop items to Prompt
        Change the Launching programs and files in an IFRAME to Prompt
        Change the Navigate sub-frames across different domains to Prompt
    5. When all these settings have been made, click on the OK button.
    6. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    7. Next press the Apply button and then the OK to exit the Internet Properties page.


  2. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine.  This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:
    Virus, Spyware, and Malware Protection and Removal Resources


  3. Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish).  If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


  4. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is succeptible to being hacked and taken over.  I am very serious about this and see it happen almost every day with my clients.  Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:
    Understanding and Using Firewalls


  5. Visit Microsoft's Windows Update Site Frequently - It is important that you visit windowsupdate.com regularly.  This will ensure your computer has always the latest security updates available installed on your computer.  If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


  6. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.  This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.  You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers


  7. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:
    Using Ad-aware to remove Spyware, Malware,  & Hijackers from Your Computer

  8. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:
    Using SpywareBlaster to protect your computer from Spyware and Malware


  9. Update all these programs regularly - Make sure you update all the programs I have listed regularly.  Without regular updates you WILL NOT be protected when new malicious programs are released.


  10. Winpatrol -  Download and install the free version of Winpatrol.

    A tutorial for this product is located here  Using Winpatrol to protect your computer from malicious software


  11. IE/Spyad - IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system.  It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.


  12. MVPS Hosts file - The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc.  Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer


  13. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program!  (AOL, Yahoo, ICQ, IRC, MSN)


  14. Weather Watcher - Free taskbar weather program that is free, malware free, and resource light.


  15. Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.


  16. Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.


  17. Google Toolbar - Get the free google toolbar to help stop pop up windows.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

Follow this list and your potential for being infected again will reduce dramatically. Your system will be optimised against future threats.

It's okay to delete the Hijack This folder in a couple weeks if everything is working okay.
Have a safe & happy computing day.  

Please respond to this thread one more time so we can mark this thread as resolved.


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