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Author Topic: Random reboot,HJT log, many reads, no help yet.PLZ  (Read 1356 times)
DOCD4
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« on: August 13, 2005, 06:58:55 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: XP
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages: REBOOTS WITH NO MESSAGE,ALTHOUGH I DO GET ALOT OF IE ERRORS.


Logfile of HijackThis v1.99.1
Scan saved at 11:49:59 PM, on 08/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\DOWNLO~1\MyWebEx\319\atnthost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\cisvc.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
C:\Program Files\WhiteCanyon\SecureClean 4\scwatch4.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Rainbow Technologies\SPN Combo Installer\1.0.5\Server\WinNT\spnsrvnt.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFAGENT.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\DR1D32~1.DUF\LOCALS~1\Temp\Temporary Directory 2 for hijackthis_199.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKLM\..\RunServices: [WebExRemoteAccessAgent] C:\WINDOWS\Downloaded Program Files\MyWebEx\319\raagtapp.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: IomegaWare.lnk = C:\Program Files\Iomega\Iomegaware\COMMANDER.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by4fd.bay4.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.maricopa.gov/assessor/gis/plugin/mgaxctrl.cab
O16 - DPF: {8E66A776-A350-4D69-8783-906DB0E6DF14} (Jaunt Class) - http://download.jaunt.com/public/jaunt.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pc.mywebexpc.com/client/v_mywebex-aa/ra/ieatgpc.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4544/mcfscan.cab
O18 - Protocol: bw+0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AT Host Service (atnthost) - WebEx - C:\WINDOWS\DOWNLO~1\MyWebEx\319\atnthost.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
O23 - Service: SCWatch 4.0 - WhiteCanyon Inc. - C:\Program Files\WhiteCanyon\SecureClean 4\scwatch4.exe
O23 - Service: SuperProServer - Unknown owner - C:\Program Files\Rainbow Technologies\SPN Combo Installer\1.0.5\Server\WinNT\spnsrvnt.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe


« Last Edit: August 13, 2005, 08:00:42 PM by DOCD4 » Logged

 
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« Reply #1 on: August 14, 2005, 04:49:43 PM »

Hello and Welcome to MyTechSupport.ca


Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the HJT procedures below.


You have placed HJT in a Temporary location. Please move to a proper location before doing the fix.
(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder would be in My Documents, as this is where it will save the backup files needed if there's a problem.)


Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
 To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.


Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.


Scan your pc with one of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall.  Be sure to put a check the box beside AutoClean.


The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there.  Download CleanUp! (Alternate Link if main link don't work) and install it. You will use this later.


Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).

Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:

AdwareAlert----Rouge




Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - (no file)

O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
  O16 - DPF: {8E66A776-A350-4D69-8783-906DB0E6DF14} (Jaunt Class) - http://download.jaunt.com/public/jaunt.cab  

I want you to check and fix ALL the O18 entries related to Logitech except for the first line (see below). Leave that single one alone and fix all the other O18 entries.

O18 - Protocol: bw+0 - {AF3AE719-9A66-423A-97D1-5C545366A57E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll


Please remember to close all other windows, including browsers then click Fix checked.



 Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\Program Files\AdwareAlert\



Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:

*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
Empty Recycle Bins
Delete Cookies
Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option)
Cleanup! All Users
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

Empty your Recycle Bin.

Reboot your System in normal mode.

Please post a fresh Hijack This log so that we can check if your system is clean.

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« Reply #2 on: August 15, 2005, 04:24:49 PM »

HERE IS THE NEW LOGFILE....LET ME KNOW WHAT YOU THINK..
THX GEEKGIRL....BTW, IT STILL REBOOTED 4 TIMES WHEN TURNED ON THIS AM! (BUT ON THE BRIGHT SIDE,IT DOES SEEM ABIT FASTER)Smiley

DOC

Logfile of HijackThis v1.99.1
Scan saved at 9:21:11 AM, on 08/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\DOWNLO~1\MyWebEx\319\atnthost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\DOWNLO~1\MyWebEx\319\RAAGTAPP.EXE
C:\WINDOWS\System32\cisvc.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Rainbow Technologies\SPN Combo Installer\1.0.5\Server\WinNT\spnsrvnt.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFAGENT.EXE
c:\program files\mcafee.com\agent\mcagent.exe
C:\Documents and Settings\Dr. Dufour\Desktop\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\RunServices: [WebExRemoteAccessAgent] C:\WINDOWS\Downloaded Program Files\MyWebEx\319\raagtapp.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: IomegaWare.lnk = C:\Program Files\Iomega\Iomegaware\COMMANDER.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by4fd.bay4.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pc.mywebexpc.com/client/v_mywebex-aa/ra/ieatgpc.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4544/mcfscan.cab
O18 - Protocol: bw+0 - {5E5CC6DB-91FA-4D7C-A232-CC7909AB4885} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AT Host Service (atnthost) - WebEx - C:\WINDOWS\DOWNLO~1\MyWebEx\319\atnthost.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
O23 - Service: SuperProServer - Unknown owner - C:\Program Files\Rainbow Technologies\SPN Combo Installer\1.0.5\Server\WinNT\spnsrvnt.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe
« Last Edit: August 15, 2005, 07:05:23 PM by DOCD4 » Logged

 
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« Reply #3 on: August 15, 2005, 07:49:04 PM »

Your log is clean.

I do however notice you have 2 antivirus programs installed. I strongly suggest uninstalling 1 of them to avoid conflicts and system slow downs.

Take a look at the error messages by looking in the Event Viewer (Start->Settings->Control Panel->Administrative Tools->Event Viewer). May help us determine what the issue is
« Last Edit: August 15, 2005, 07:49:44 PM by Geekgirl » Logged




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« Reply #4 on: August 15, 2005, 09:13:20 PM »

Thanks Geek Girl!!
I will disable the 2nd AV.
I think the rebooting is due to the power supply.
I am going to bring it in to have the supply voltage checked.
Thx, Doc
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« Reply #5 on: August 15, 2005, 11:40:53 PM »

What do we need from the Event viewer?...there is application,security and err.
BTW brought it down the street and they said power supply was bad. It has been replaced.  we will see.  Let me know what to look for on EV. Thx Doc
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« Reply #6 on: August 16, 2005, 12:02:31 AM »

Good call, I was just going to start trying to troubleshoot your hardware and the power supply was the first be checked. I have found that when it reboots without an error message its normally either the power supply or bad memory and sometimes video.
Keep me up-to-date with your progress, but I think you will be ok with a new psu  Grin


« Last Edit: August 16, 2005, 12:03:01 AM by Geekgirl » Logged




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« Reply #7 on: August 16, 2005, 01:29:08 AM »

I changed the PSU and then it went out again.  This time, my ups system started beeping.  I ckeck it and it said it was due to an overvoltage.  I have a water vibration/traction table in my office that draws alot of power. I think it causes an overvoltage once it is turned on because it happen each time it went on. I looked at my settings for the UPS it said normal is 120, it has run up to 124 at times.  I had the battery set to kick on at 127. So, I guess it spiked over 127.  How high do you think I can safely set it?  I set it @ 135 and it doesnt kick on when I turn the watertable on.  I figured +-15.
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« Reply #8 on: August 16, 2005, 01:34:31 AM »

To be honest, I never messed with a ups system. Its sound like you know what your doing with it. I always say, read the manual Embarrassed
Sorry, dont mean to blow ya off on this but I am clueless with a ups system
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« Reply #9 on: August 16, 2005, 02:56:01 AM »

no prob, thanks for all you help!! Your the BEST
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